Troubleshooting

They show only on your page's own address until you verify the domain. After verifying, they show on uptimecard.com/status/your-domain too.

Content needs a verified owner, because anyone can create a page for any domain. Showing and hiding sections already works. See Words and pictures need verification.

The page is in Manual mode: nothing checks it, so it is up unless you post an incident. On Plus and Innovator, switch services to automatic. Free pages are always Manual.

The domain belongs to a popular service that already has a page on uptimecard.com. Email support@uptimecard.com if you need a page for it.

Check the spelling. If it is right, choose Yes, create under Create it anyway?. See Messages you may see.

The website blocks our checker. Ask whoever runs it to allow it, or watch another page of the site. See How checks work.

A monitor stays on its website; only the page can change. Create a new monitor for another website. See Address and name.

That is how the plans work: monitors on Plus use 6 locations, automatic status pages use all 19. See Plans and limits.

Check that email alerts are on and the address is right in Monitor settings, that the daily limit was not reached (limits), and that the monitor is not paused. One failed check alone is not an outage.

Check the DNS record the studio shows, at your domain provider. Changes can take a few hours. See Connect your own domain.

All the monitors or status pages on your plan are in use. See When you reach a limit.