Subscribers and visitor reports
How visitors follow your page by email, and how they tell you something is wrong.
Email subscribers
Visitors subscribe with the bell on your page, using their email address or Google / GitHub. They confirm by email first. After that they get an email when you post an incident or an update that changes its status. Planned work is never emailed.
| Free | Plus | Innovator | |
|---|---|---|---|
| Subscribers one page can collect | 10 | 50 | Unlimited |
- Every email has an unsubscribe link. The page it opens asks to confirm, so a mail scanner cannot unsubscribe anyone by accident.
- Until you verify the domain, Subscribe shows on your page's own address, not on uptimecard.com. Your posts are still emailed to the subscribers you have.
Visitor reports
- Visitors press a report button (for example Login problems) to say what is not working. Set up your own buttons in the editor (Report buttons); specific buttons tell you what broke.
- Reports stay for 30 days.
- When reports in the last 6 hours are more than twice the usual number, the report chart turns red, and the studio home tells you under Needs attention.
- Verified owners can answer a report with an official reply, or delete it, from the editor.