Privacy Policy

Introduction

UptimeCard operates several websites including uptimecard.com, studio.uptimecard.com, and status.uptimecard.com. It is UptimeCard's policy to respect your privacy regarding any information we may collect while operating our websites and services.

Who Processes Your Data

Your data is processed by UptimeCard. If you have any questions about our privacy practices, please contact us at support@uptimecard.com.

Information We Collect

Legal Grounds for Processing Personal Data

We process your personal data on the following legal grounds:

• Consent: Where you have given us explicit consent to process your data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Services
• Improve, personalize, and expand our Services
• Understand and analyze how you use our Services
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service, updates, and marketing purposes
• Process payments (via Stripe)
• Prevent fraud
• Provide technology choice advice based on aggregated data from our platform
• Generate and display uptime cards
• Conduct periodical website health checks

Sharing Your Information

We only share your PII within UptimeCard and with third-party service providers that help us provide our Services. These include:

• Stripe
• Google Analytics
• AWS (Amazon Web Services)
• Resend

We ensure that any third-party service providers we use adhere to data protection laws and safeguard your data appropriately.

International Data Transfers

If you are a resident of the European Economic Area (EEA), you acknowledge and agree that your PII may be transmitted outside of the EEA. We ensure appropriate safeguards are in place to protect your data during such transfers, including the use of Standard Contractual Clauses approved by the European Commission or other suitable safeguards in compliance with applicable data protection laws.

Data Retention

We retain your PII only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

• Access your personal data
• Request correction of your data
• Request deletion of your data
• Restrict or object to our processing of your data
• Withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal)
• Data portability (request a copy of your data in a structured, commonly used, and machine-readable format)

To exercise these rights, please contact us at support@uptimecard.com.

Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy

Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us at support@uptimecard.com. We will promptly delete any information we may have collected about a child under 16.

Uptime Cards and Public Information

When you create an "uptime card" through our Services, you acknowledge and agree that the purpose of these cards is to be made public. Any data related to the uptime card that you choose to make public may be displayed to other users of our Services and to the general public.

By creating an uptime card, you represent and warrant that:

1. You are the owner or have control of the website for which you are creating the uptime card, or that you have obtained all necessary permissions from the website owner to create and display the uptime card.
2. The website associated with the uptime card does not contain content that violates our Terms of Service, including but not limited to pornographic material, graphic violence or gore, promotion of illegal substances, excessive alcohol consumption, hate speech, or any other content deemed inappropriate or harmful.

We reserve the right to remove any uptime card that violates these guidelines without prior notice. For a complete list of content restrictions, please refer to our Terms of Service.

User Registration

You can sign up for UptimeCard using one of the following methods:

• Google authentication
• GitHub authentication
• Email and password

When you use third-party authentication providers (Google or GitHub), we only receive the information necessary to create and manage your account on our platform. Please refer to the privacy policies of these providers for more information on how they handle your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. We will notify you of any significant changes by posting a notice on our website or contacting you directly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: support@uptimecard.com