VTEX down?
VTEX is an enterprise digital commerce platform offering composable, headless solutions for modern tech stacks.
Recent User Report Trends for VTEX
Aggregated reports in the last 48 hours.
What is VTEX's current status?
VTEX is currently Under Maintenance
Redis Infrastructure Maintenance - Payment Services
Under Maintenance
Affected Components
Under Maintenance
on Aug 12, 2025
Scheduled maintenance for Redis infrastructure supporting Payment services is planned for August 13, 2025, from 6:30 AM to 7:30 AM UTC. The maintenance aims to enhance performance and reliability with minimal expected impact. The affected components include various checkout services such as Order Placement, Shipping Calculation, Pricing Calculation, Payments Gateway, and Payment Connectors. The specialized Cloud Storage team will actively monitor all systems during the maintenance window.
Scheduled For
Aug 13, 2025, 6:30 AM UTC to Aug 13, 2025, 7:30 AM UTC
Update
on Aug 8, 2025
A new public write-up has been added to the incident *Increased errors in VTEX ID* on the VTEX status page. This update provides more details regarding the ongoing issue and can be viewed at the provided link.
Update
on Aug 8, 2025
A new public write-up has been added to the incident *Increased errors in VTEX ID* on the VTEX status page. This update provides more details regarding the ongoing issue.
Investigating
on Aug 7, 2025
We are currently monitoring an issue in our Logistics shipping service. A fix has already been implemented, and we observed increased 5xx errors in Checkout simulation flows from 18:33 to 18:46 UTC. The incident response team is monitoring to ensure normal platform behavior is fully restored. An update will be provided in the next 30 minutes, or sooner if more information becomes available.
Logistics - Resolved
Resolved
Affected Components
Resolved
on Aug 7, 2025
The incident in Logistics shipping service has been resolved. Between 18:33 and 18:46 UTC on August 7, 2025, some shoppers experienced issues placing orders and increased 5xx errors in Checkout simulation flows. This was caused by a bug introduced in a recent deployment to our Master Data service, which impacted the global sales flow for 13 minutes. The faulty deployment was identified and rolled back, fully mitigating the issue.
User Reports for VTEX
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Monitor vtex.com free, for life
Activate your free Premium plan for instant downtime alerts on vtex.com and much more.
About VTEX & Technical Insights
VTEX primarily targets businesses and professionals involved in digital commerce, especially CIOs, CTOs, Ecommerce Directors and General Managers. Geographic location is global.
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Secondary Calls to Action
Advertisements Present?
Allows User Accounts?
Headquarters Country
Language
Primary Category
Revenue Source
Value Proposition
Content & Features
Tone & Style
Content Freshness Clues
Highlighted Features
Mentioned Integrations
Target Audience Insights
Target Category Focus
Target Country
Audience Expertise Level
Job Type
Interests
Device Type
Tech Skills
Geographic Focus
Trust & Support Signals
Support Channels Mentioned
Trust Signals Present
Company Info Sections
Similar Websites
Explore other popular services and websites that are similar to vtex.com.
Related Keywords
These keywords represent common themes, topics, and technologies associated with vtex.com.
Additional Domain & Security Details
- Domain Name
- vtex.com
- Registrar
- Moniker Online Services LLC
- Registrar IANA ID
- 228
- Registrar Email
- abusereport@moniker.com
- Registrar Phone
- +1.9546071294
- Registrar Website
- http://www.moniker.com
- Creation Date
- November 20, 2001
- Expiration Date
- November 20, 2025
- Days Remaining
- 162 days
- Registry Status
- clientTransferProhibited
- Last Checked (Registry)
- June 12, 2025 at 04:16:31 AM UTC