Status updated
Sierra Wireless, now part of Semtech, is a provider of IoT solutions including cellular modules, routers and gateways, and connectivity services. Its embedded modules power connected devices in industries such as automotive, energy, industrial automation, healthcare and asset tracking, while its AirLink routers provide rugged connectivity for vehicles and remote sites. Sierra Wireless also offers smart connectivity services and device management platforms. Device manufacturers and enterprises use its products to connect equipment to cellular networks reliably.
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Recent User Report Trends for Sierra Wireless
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What is Sierra Wireless's current status?
All systems are operational
No active incidents. 1 maintenance window scheduled.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Sierra Wireless
Recent issues reported by users from around the world.
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About Sierra Wireless & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: This is a heavily customized WordPress marketing stack for an enterprise IoT vendor, combining Crocoblock dynamic content, multi-platform marketing automation, and a redundant analytics and privacy toolset.
What stands out
- Sierra Wireless runs a WordPress site with Crocoblock JetEngine, JetElements, and Jettabs, indicating a highly customized Elementor build for dynamic IoT product catalogs.
- The coexistence of Eloqua, HubSpot, PathFactory, and multiple ad pixels suggests a sophisticated, multi-channel demand generation operation.
- Presence of TrustArc, Piwik Pro, and Plausible alongside Google Analytics points to a strong privacy compliance posture, possibly for EU and Canadian markets.
- Loggly and AWS/Nginx indicate cloud infrastructure monitoring, aligning with Sierra Wireless's IoT connectivity and edge-to-cloud operations.
Technologies sierrawireless.com uses
- Facebook Pixel — Tracks Facebook ad conversions and audiences.
- WordPress — CMS powering the site's content management.
- Elementor — Drag-and-drop page builder powers the visual design of marketing pages without custom theme development.
- Linkedin Insight Tag — Tracks LinkedIn ad conversions for B2B.
- Vue.js — JavaScript framework builds interactive front-end components, likely for product configurators or dynamic UI.
- Bootstrap — Front-end framework for responsive layout.
- PathFactory — Orchestrates personalized content experiences for B2B buyers, indicating sophisticated demand generation and account-based marketing.
- JetEngine — Powers dynamic custom post types and listings for IoT products, showing a highly customized WordPress content architecture.
- Plausible — Cookie-free analytics provides lightweight, privacy-compliant traffic insights alongside other analytics tools.
- Amazon Web Services — Cloud infrastructure hosting the site.
- Crocoblock JetElements — Extends Elementor with dynamic widgets, enabling rich, data-driven pages for complex IoT product specifications.
- jQuery — JavaScript library for DOM manipulation.
- core-js — Provides JavaScript polyfills for older browsers.
- Microsoft Advertising — Microsoft Advertising conversion tracking supports paid search campaigns targeting B2B technology buyers.
- Yoast SEO — Core SEO plugin optimizes meta tags, sitemaps, and content for search engines.
- JetTabs — Crocoblock tab widget organizes content into tabbed sections, likely for product features and specifications.
- Piwik PRO Core — Privacy-focused analytics tool tracks visitor behavior without cookies, supporting strict data protection requirements.
- Google Analytics — Tracks website traffic and user behavior.
- RSS — Provides RSS feeds for blog content.
- WP Rocket — Caching and performance plugin speeds up WordPress pages, important for content-heavy product marketing.
- anime.js — Animates UI elements with lightweight JavaScript, adding motion to product demos and landing pages.
- reCAPTCHA — Protects forms from spam and abuse.
- MySQL — Database storing WordPress content.
- Intercom — Live chat and customer messaging engages B2B prospects, supporting sales and support conversations.
- Google Tag Manager — Manages and deploys marketing tags.
- Priority Hints — Hints resource loading priority for performance.
- particles.js — Creates animated particle backgrounds, suggesting a focus on modern visual engagement for technical audiences.
- Yoast SEO Premium — Premium SEO plugin adds redirects and content optimization, showing active investment in organic search visibility.
- Hotjar — Heatmaps and session recordings reveal how visitors engage with product pages and forms.
- Nginx — Web server handling HTTP requests.
- Loggly — Centralizes cloud application logs, revealing that Sierra Wireless runs monitored IoT platform services beyond its marketing site.
- jQuery UI — Provides legacy UI interactions like datepickers and dialogs, indicating older components still in use.
- Eloqua — Oracle Eloqua handles enterprise-grade email nurturing and lead scoring for long B2B sales cycles.
- GSAP — Professional animation library creates smooth, high-performance motion for key marketing visuals.
- DoubleClick Floodlight — Tracks ad conversions and remarketing for Google campaigns, reflecting paid media investment in lead generation.
- Microsoft Clarity — Free behavioral analytics provides session replays and heatmaps, complementing paid UX tools.
- Algolia — Delivers fast, relevant site search for complex IoT product catalogs and technical documentation.
- HubSpot Analytics — Tracks visitor behavior and lead attribution within HubSpot, aligning marketing and sales data.
- PHP — Server-side language powering WordPress.
- TrustArc — Manages privacy consent and cookie compliance, critical for serving global IoT customers under GDPR and CCPA.
- HSTS — Enforces secure HTTPS connections.
- Goober — Lightweight CSS-in-JS library styles interactive components, likely part of a custom front-end build.
- Open Graph — Provides social sharing metadata.
- HubSpot — HubSpot CRM and marketing platform manages leads, email, and customer relationships for B2B sales.
How these technologies work together
- Yoast SEO requires Yoast SEO Premium — Yoast SEO Premium extends the free Yoast SEO plugin with redirects, internal linking, and content analysis.
- MySQL requires WordPress — MySQL stores WordPress content, user data, and plugin settings for Sierra Wireless.
- Elementor runs on WordPress — Elementor is a WordPress page builder that powers the visual design of Sierra Wireless pages.
- Crocoblock JetElements requires Elementor — JetElements cannot function without Elementor; it supplies dynamic widgets for building customized Sierra Wireless landing pages.
- jQuery requires jQuery UI — jQuery UI requires jQuery and provides interactions and widgets used in older site components.
- WordPress requires WP Rocket — WP Rocket is a caching plugin that requires WordPress, improving page speed for this content-heavy site.
- HubSpot requires HubSpot Analytics — HubSpot Analytics is part of the HubSpot platform, tracking visitor behavior and lead attribution.
- MySQL requires PHP — PHP connects to MySQL to retrieve and display dynamic content.
- WordPress requires Yoast SEO — Yoast SEO is a WordPress plugin that optimizes meta tags and sitemaps for better search visibility.
- PHP requires WordPress — WordPress is built on PHP, which powers the server-side rendering of this IoT vendor site.
- Google Analytics integrates with Google Tag Manager — Google Tag Manager deploys and manages Google Analytics tags across the site.
- Elementor integrates with JetEngine — JetEngine adds custom post types and dynamic fields that Elementor templates display, enabling structured IoT product listings.
- Google Analytics overlaps with Piwik PRO Core — Running both Piwik Pro and Google Analytics creates overlapping traffic measurement, likely for privacy compliance or migration.
- Elementor requires JetTabs — Jettabs requires Elementor to render tabbed content, likely for organizing product specifications and use cases.
- RSS requires WordPress — RSS feeds are generated by WordPress for blog and news content distribution.
- Google Tag Manager integrates with TrustArc — TrustArc consent manager controls which Google Tag Manager tags fire, ensuring GDPR and CCPA compliance.
- Hotjar overlaps with Microsoft Clarity — Hotjar and Microsoft Clarity both provide heatmaps and session recordings, duplicating behavioral analytics.
- DoubleClick Floodlight integrates with Google Analytics — Floodlight tracks conversions from Google ads, while Google Analytics measures on-site behavior for campaign attribution.
- Crocoblock JetElements integrates with JetEngine — Both Crocoblock plugins extend Elementor; JetEngine manages custom content while JetElements renders dynamic widgets for IoT products.
- Nginx runs on PHP — Nginx serves PHP via FastCGI, handling web requests for the WordPress application.
- Eloqua integrates with PathFactory — PathFactory content experiences feed engagement data into Eloqua for lead scoring and nurturing.
- Bootstrap works alongside jQuery — Bootstrap's JavaScript components often rely on jQuery for DOM manipulation and plugin behavior.
- Google Tag Manager integrates with Microsoft Clarity — Google Tag Manager deploys Microsoft Clarity tags for behavioral analytics across pages.
- Eloqua overlaps with HubSpot — Both Eloqua and HubSpot provide marketing automation; Sierra Wireless likely uses them for different regions or teams.
- HubSpot integrates with PathFactory — PathFactory may sync intent data with HubSpot, though Eloqua is the primary marketing automation here.
- HubSpot integrates with Intercom — Intercom chat can sync conversations and contacts with HubSpot CRM for sales follow-up.
- Google Analytics overlaps with Plausible — Plausible and Google Analytics both track site traffic; Plausible may serve as a lightweight, cookie-free alternative.
- anime.js overlaps with GSAP — Both Anime.js and GSAP handle JavaScript animations; having both suggests legacy code or different teams.
- Google Tag Manager integrates with Hotjar — Google Tag Manager injects Hotjar tracking scripts for heatmaps and session recordings.
- Open Graph integrates with Yoast SEO — Yoast SEO automatically adds Open Graph tags for better social sharing of product pages.
- Algolia integrates with WordPress — Algolia replaces default WordPress search with fast, relevant search for IoT products and resources.
- Piwik PRO Core overlaps with Plausible — Both Plausible and Piwik Pro offer privacy-centric analytics, suggesting a test or multi-tool strategy.
- Amazon Web Services runs on Nginx — Nginx runs on AWS infrastructure, indicating that the WordPress site is deployed in the cloud.
- Amazon Web Services integrates with Loggly — Loggly aggregates AWS infrastructure logs for centralized monitoring of IoT platform services.
- Piwik PRO Core works alongside TrustArc — TrustArc provides consent while Piwik Pro offers privacy-focused analytics, aligning with strict data regulations.
- JetEngine works alongside JetTabs — Jettabs and JetEngine combine to create dynamic tabbed sections from custom fields in WordPress.
- GSAP works alongside Vue.js — GSAP animates Vue.js components for smooth interactive elements like product configurators.
- core-js works alongside Vue.js — Core-js provides polyfills that ensure Vue.js works across older browsers.
- DoubleClick Floodlight overlaps with Facebook Pixel — Facebook Pixel and Floodlight both retarget and measure ad conversions across different networks.
- HSTS works alongside Nginx — HSTS headers configured on Nginx enforce secure HTTPS connections for all visitors.
- Goober works alongside Vue.js — Goober provides lightweight CSS-in-JS styling that can be used with Vue components.
- Algolia integrates with Vue.js — Algolia's InstantSearch libraries work with Vue.js to deliver dynamic, client-side search experiences.
- DoubleClick Floodlight overlaps with Microsoft Advertising — Both Floodlight and Microsoft Advertising track ad-driven conversions, reflecting multi-platform paid media.
- Linkedin Insight Tag works alongside Microsoft Advertising — LinkedIn Insight Tag and Microsoft Advertising both track B2B campaign conversions.
- anime.js works alongside particles.js — Particles.js creates background particle effects while Anime.js animates UI elements for engaging visuals.
- reCAPTCHA works alongside WordPress — reCAPTCHA protects WordPress forms from spam and abuse, likely on contact and gated content forms.
- Nginx works alongside Priority Hints — Priority Hints help Nginx-served pages optimize loading of critical assets.
- Google Analytics works alongside Microsoft Clarity — Microsoft Clarity session insights pair with Google Analytics metrics for UX optimization.
- Google Analytics works alongside Hotjar — Hotjar heatmaps complement Google Analytics traffic data to understand user engagement on product pages.
- Loggly works alongside Nginx — Nginx access and error logs are shipped to Loggly for troubleshooting and performance analysis.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain sierrawireless.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from SSL.com TLS Issuing RSA CA R1.
Domain name active since 1995
sierrawireless.com has been a registered domain since July 1995 — 31 years at the same web address.
Registered through 2027
The owner has kept this domain secured until July 2027.
DNS managed by Azure DNS
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cogent Communications
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Sierra Wireless not working
Sierra Wireless, now part of Semtech, provides IoT modules, routers, gateways and connectivity services. Businesses use its devices and its AirVantage platform to connect and manage equipment in the field. Find your symptom below. Most problems come from a sign-in, a device or SIM setting, a network connection, or the platform itself. Check the device has power and signal before you assume the platform is at fault.
Jump to what you are seeing
Website Down
The Sierra Wireless website does not load for you.
- Open the page in a private window and on another network.
- Check status.sierrawireless.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it through the official route and check spam.
- Check you are using the account that owns the devices.
- Try a private window to rule out an old session.
Connectivity Issues
A device does not connect to the network, or it drops.
- Check the SIM is active, has data on it, and is in the right slot.
- Check the device has signal, and restart it once.
- Check status.sierrawireless.com, and report the device ID and the time to your administrator.
AirVantage Down
The AirVantage platform does not show your devices, or it shows no data.
- Reload in a private window, and try another browser.
- Check the devices have been reporting recently, since the platform shows the last update.
- Check status.sierrawireless.com, and report the page name and the time.
API Issues
Calls to the Sierra Wireless API fail or return an error.
- Check the status code. An access error usually means the token is wrong or has expired, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the token has not been revoked and is for the right account.
- Retry with a growing delay, and check status.sierrawireless.com if several calls fail together.
Support Portal Down
The support portal does not load, or you cannot open a case.
- Reload in a private window, and try another browser.
- Check your account can open cases, and try again later.
- Check status.sierrawireless.com, and contact support by phone or email if the portal stays down.
Still not working?
Contact your organisation's Sierra Wireless administrator or your IoT lead first, since they manage devices, SIMs and access. For a platform-wide problem, contact Sierra Wireless support through the help option on its website. Have your organisation name, the device ID and SIM number, the exact error text, and the time with your time zone. Never send account passwords or device security keys in a support message. Live incident updates are on status.sierrawireless.com.
Most device-connectivity problems come from a SIM, a signal or a restart, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Sierra Wireless's side.
Frequently asked questions about Sierra Wireless
Is Sierra Wireless down right now?
Sierra Wireless (sierrawireless.com) is affected by maintenance or a fix that is being monitored (status "Scheduled Maintenance"). It may be slow or partly unavailable until that work is finished.
What should I do if Sierra Wireless is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for sierrawireless.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with Sierra Wireless recently?
No user reports about Sierra Wireless were submitted in the last 48 hours.
How do I report a problem with Sierra Wireless?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Sierra Wireless status page?
The official status page for Sierra Wireless is status.sierrawireless.com.
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