Incident History for Sierra Wireless
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedEmergency Semtech maintenance for voice services in Europe data centre
Scheduled
Affected Components
Scheduled
on Oct 31, 2026
Emergency Semtech maintenance on Europe data centre network infrastructure on December 9, 2026, 12:00 UTC; no service impact expected, only loss of redundancy.
Scheduled For
Dec 9, 2026, 12:00 PM UTC
Emergency partner carrier STP platform maintenance rescheduled
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Emergency partner carrier STP platform maintenance has been rescheduled to November 3, 2026, 06:00-09:00 UTC, affecting Data, SMS, and Voice.
Scheduled For
Nov 3, 2026, 6:00 AM UTC to Nov 3, 2026, 9:00 AM UTC
Scheduled
on Oct 29, 2026
Emergency partner carrier STP infrastructure maintenance on November 2, 2026 may cause SMS, voice, and data disruptions.
Scheduled For
Nov 2, 2026, 6:00 AM UTC
Emergency partner carrier database maintenance for SMS
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Emergency partner carrier database maintenance on November 12, 2026, 04:00 UTC may cause minor SMS delays; engineers will monitor throughout.
Scheduled For
Nov 12, 2026, 4:00 AM UTC
Emergency Vodafone UK and Three UK carrier maintenance
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
Emergency partner carrier STP platform maintenance on November 4, 2026 may cause SMS, voice, and data disruptions.
Scheduled For
Nov 4, 2026, 5:00 AM UTC
Partner carrier database maintenance rescheduled
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
Partner carrier planned database infrastructure maintenance has been rescheduled to November 11, 2026, 04:00-08:00 UTC, affecting Enhanced Carrier Connectivity (NAM) MSO-MES-SMS.
Scheduled For
Nov 11, 2026, 4:00 AM UTC to Nov 11, 2026, 8:00 AM UTC
Emergency partner carrier maintenance completed
Completed
Affected Components
Completed
on Oct 29, 2026
The emergency partner carrier maintenance for STP infrastructure upgrade has been completed, affecting SW Essentials1 data, SMS, and voice services.
Under Maintenance
on Oct 29, 2026
Emergency partner carrier maintenance for STP infrastructure upgrade is now in progress, affecting SW Essentials1 data, SMS, and voice services.
Scheduled For
Oct 29, 2026, 6:00 AM UTC
Scheduled
on Oct 29, 2026
Emergency partner carrier maintenance for STP infrastructure upgrade begins in 60 minutes, affecting SW Essentials1 data, SMS, and voice.
Scheduled For
Oct 29, 2026, 6:00 AM UTC
Scheduled
on Oct 27, 2026
Partner carrier emergency STP infrastructure upgrade maintenance rescheduled to October 29, 06:00 UTC, affecting Data, SMS, and Voice services.
Scheduled For
Oct 29, 2026, 6:00 AM UTC
... and 1 more update(s). Click to view the full timeline.
Emergency Partner Carrier Maintenance on STP Platform
Completed
Affected Components
Completed
on Oct 29, 2026
The scheduled emergency partner carrier maintenance on the STP Platform has been completed.
Under Maintenance
on Oct 28, 2026
Emergency partner carrier maintenance on the STP platform is currently in progress, affecting SW Essentials1 data, SMS, and voice services.
Scheduled
on Oct 28, 2026
Emergency STP infrastructure maintenance by a partner carrier on October 28 may cause SMS, voice, data, and connectivity disruptions.
Scheduled For
Oct 28, 2026, 10:30 PM UTC
Emergency Vodafone UK and Three UK carrier maintenance
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Emergency maintenance by Vodafone UK and Three UK on November 10, 2026 may cause minor data, voice, and SMS interruptions for roaming customers.
Scheduled For
Nov 10, 2026, 10:00 PM UTC
Emergency Vodafone UK and Three UK carrier maintenance
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Emergency maintenance by Vodafone UK and Three UK may cause minor data, voice, and SMS interruptions on November 4, 2026.
Scheduled For
Nov 4, 2026, 10:00 PM UTC
Partner carrier database maintenance rescheduled
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Partner carrier database maintenance in the US data center is rescheduled to November 10, 2026, with possible minor SMS delays.
Scheduled For
Nov 10, 2026, 4:00 AM UTC to Nov 10, 2026, 8:00 AM UTC
Scheduled
on Oct 28, 2026
Partner carrier database maintenance in the US data center is rescheduled to November 10, 2026, with possible minor SMS delays.
Scheduled For
Nov 10, 2026, 4:00 AM UTC
Planned maintenance on iMaestro Platform
Scheduled
Affected Components
Scheduled
on Oct 28, 2026
Scheduled maintenance on the iMaestro Platform has been cancelled due to unforeseen circumstances; a new schedule will be shared if rescheduled.
Scheduled
on Oct 28, 2026
Scheduled maintenance on the iMaestro Platform will begin in 60 minutes, affecting Broadband Access services.
Scheduled For
Oct 28, 2026, 2:00 AM UTC
Scheduled maintenance on AirVantage device front end
Scheduled
Affected Components
Scheduled
on Oct 27, 2026
Semtech will perform scheduled maintenance on the AirVantage MQTT platform on November 10, 2026, causing temporary disruption to the device front-end interface.
Scheduled For
Nov 10, 2026, 8:30 AM UTC
Partner carrier maintenance on core network infrastructure
Completed
Affected Components
Completed
on Oct 27, 2026
Scheduled partner carrier maintenance on core network infrastructure has been completed, affecting Enhanced Carrier Connectivity (NAM) / MSO - MES - SMS.
Under Maintenance
on Oct 27, 2026
Scheduled partner carrier maintenance on core network infrastructure is now in progress, affecting Enhanced Carrier Connectivity (NAM) / MSO - MES - SMS.
Scheduled For
Oct 27, 2026, 8:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled partner carrier maintenance on core network infrastructure begins in 60 minutes, affecting Enhanced Carrier Connectivity (NAM) / MSO - MES - SMS.
Scheduled For
Oct 27, 2026, 8:00 AM UTC
SMSC platform emergency partner carrier maintenance completed
Completed
Affected Components
Completed
on Oct 27, 2026
The scheduled emergency partner carrier maintenance on the SMSC platform has been completed.
Emergency partner carrier maintenance on SMSC platform
Under Maintenance
Affected Components
Under Maintenance
on Oct 27, 2026
Scheduled emergency partner carrier maintenance on the SMSC platform is currently in progress for SW Essentials3 SMS.
Scheduled For
Oct 27, 2026, 5:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled emergency partner carrier maintenance on the SMSC platform begins in 60 minutes, affecting SW Essentials3 SMS.
Scheduled For
Oct 27, 2026, 5:00 AM UTC
Scheduled
on Oct 24, 2026
Emergency partner carrier SMSC maintenance on 27 October 2026 may cause minor SMS delays; engineers will monitor throughout.
Scheduled For
Oct 27, 2026, 5:00 AM UTC