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Swan is a French embedded banking provider that lets companies integrate banking features into their products. Through its APIs, businesses can offer their customers IBAN accounts, virtual and physical cards, SEPA transfers, instant payments, direct debits and merchant acquiring, with compliance handled by Swan as a licensed institution. Swan is used by software platforms, marketplaces, expense management tools and fintechs across Europe to create financial services quickly without building banking infrastructure from scratch.
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Recent User Report Trends for Swan
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What is Swan's current status?
All systems are operational
A recent issue has been resolved. Details below.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Swan
Recent issues reported by users from around the world.
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About Swan & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A privacy-conscious B2B fintech marketing stack built on Webflow, enriched with visitor intelligence and HubSpot automation, signaling a product-led, sales-assisted embedded banking platform.
What stands out
- Clearbit Reveal paired with HubSpot is a strong signal that Swan treats anonymous website traffic as a sales pipeline, not just marketing analytics.
- Piwik PRO Core and CookieYes show a GDPR-first analytics posture that aligns with Swan's French HQ and regulated fintech customers.
- Using both Wistia and Plyr suggests video ownership is split between marketing and product/docs, which can create inconsistent playback experiences.
- The presence of Sentry on a Webflow site is unusual and indicates engineering cares about front-end reliability for a financial infrastructure brand.
Technologies swan.io uses
- Google Font API — Provides brand typography for consistent Webflow design.
- Wistia — Hosts product explainer videos with advanced engagement analytics, supporting Swan's B2B education and lead nurturing.
- Linkedin Insight Tag — Tracks B2B campaign conversions and enables LinkedIn retargeting.
- jsDelivr — Open-source CDN delivering JavaScript and CSS assets, used for fast global loading of Swan's front-end libraries.
- LottieFiles — Delivers lightweight JSON animations that illustrate complex embedded banking flows without heavy video files.
- Amazon Web Services — Hosts backend infrastructure and APIs for Swan's embedded banking platform.
- jQuery — Supports legacy JavaScript interactions in Webflow.
- Piwik PRO Core — Privacy-compliant analytics suite, likely chosen for GDPR-aligned EU data handling and enterprise-grade reporting on fintech traffic.
- Microsoft Advertising — Runs B2B search and display ads, capturing demand from companies researching embedded banking and payment APIs.
- Google Analytics — Measures site traffic and conversion paths.
- Clearbit Reveal — De-anonymizes B2B visitors, revealing company names and firmographics to Swan's sales team for targeted embedded banking outreach.
- reCAPTCHA — Protects lead forms from spam and automated abuse.
- Google Tag Manager — Centralizes deployment of marketing and analytics tags.
- Sentry — Monitors JavaScript errors on the marketing site, helping Swan maintain reliability for a financial infrastructure brand.
- Plyr — Lightweight HTML5 video player used for product demos, giving Swan control over playback styling without heavy dependencies.
- Finsweet — Extends Webflow with advanced CMS, filtering, and animation scripts, enabling Swan's marketing site to feel like a custom product.
- Hotjar — Records visitor sessions and heatmaps, revealing how prospects interact with Swan's technical product pages and forms.
- Cloudflare — Provides CDN, security, and edge delivery for the marketing site.
- DoubleClick Floodlight — Tracks ad-driven conversions and remarketing audiences, measuring how campaigns convert visitors into embedded banking leads.
- Webflow — Powers Swan's marketing site with visual development, enabling rapid iteration on product messaging without a large dev team.
- CookieYes — Manages cookie consent banners, ensuring Swan's tracking scripts comply with GDPR and EU privacy expectations.
- Goober — Tiny CSS-in-JS library supporting custom Webflow-embedded components, suggesting a lean front-end build for interactive banking demos.
- HSTS — Enforces HTTPS connections for financial services trust.
- Open Graph — Controls social sharing previews for LinkedIn and other platforms.
- HubSpot — Central CRM and marketing automation platform, capturing and nurturing leads from Swan's embedded banking content.
- HTTP/3 — Delivers faster encrypted connections via QUIC.
- Google Hosted Libraries — Serves common JavaScript libraries from Google's CDN, reducing latency for Webflow's front-end dependencies.
How these technologies work together
- Clearbit Reveal integrates with HubSpot — Clearbit Reveal identifies anonymous visitors and pushes enriched company data into HubSpot, feeding Swan's sales pipeline.
- Google Analytics integrates with Google Tag Manager — GTM centrally deploys Google Analytics, simplifying measurement across Swan's embedded banking campaigns.
- Finsweet runs on Webflow — Finsweet runs exclusively on Webflow, adding CMS filtering, animations, and attributes that make Swan's site feel custom.
- LottieFiles integrates with Webflow — LottieFiles animations are embedded directly into Webflow, illustrating Swan's embedded banking flows without heavy assets.
- CookieYes integrates with Piwik PRO Core — CookieYes blocks Piwik PRO until consent is given, ensuring Swan's EU analytics comply with GDPR.
- Amazon Web Services works alongside Cloudflare — AWS hosts Swan's embedded banking APIs while Cloudflare fronts the marketing site for global speed and security.
- Google Analytics works alongside Hotjar — Hotjar session recordings and GA traffic data together reveal how prospects engage with Swan's technical product pages.
- Clearbit Reveal works alongside Google Analytics — Clearbit Reveal enriches Google Analytics traffic with company-level data, helping Swan target enterprise embedded banking prospects.
- Cloudflare runs on HTTP/3 — Cloudflare serves Swan's site over HTTP/3, reducing latency for global visitors evaluating embedded banking.
- HubSpot integrates with reCAPTCHA — reCAPTCHA secures HubSpot forms, preventing spam from polluting Swan's B2B lead database.
- DoubleClick Floodlight integrates with Google Tag Manager — GTM fires Floodlight conversion tags, allowing Swan to measure campaign performance across paid channels.
- Google Hosted Libraries overlaps with jsDelivr — Both CDNs serve third-party JavaScript, adding redundant requests that could slow Swan's Webflow pages.
- Google Font API works alongside Webflow — Webflow pulls Google Fonts to render Swan's brand typography consistently across all marketing pages.
- Linkedin Insight Tag works alongside Microsoft Advertising — Both track B2B ad conversions, helping Swan optimize Microsoft and LinkedIn campaigns for embedded banking leads.
- Plyr overlaps with Wistia — Plyr and Wistia both handle HTML5 video playback, creating redundant player logic on Swan's marketing pages.
- jQuery works alongside Webflow — jQuery underpins many Webflow interactions and third-party scripts on Swan's marketing site.
- Cloudflare works alongside HSTS — Cloudflare injects HSTS headers, forcing secure connections that reinforce trust for a financial platform.
- Goober integrates with Webflow — Goober provides CSS-in-JS for custom components embedded in Webflow, suggesting a React-powered interactive layer.
- Linkedin Insight Tag works alongside Open Graph — Open Graph tags control LinkedIn previews while Insight Tag tracks B2B engagement, together supporting social demand gen.
- Sentry integrates with Webflow — Sentry captures JavaScript errors from Webflow custom code, protecting Swan's site reliability for financial prospects.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain swan.io.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Swan not working
Swan provides embedded banking through APIs, so software companies can offer accounts, cards, transfers and payments inside their own products. Swan operates as a licensed institution behind the scenes. Find your symptom below. Most problems come from a sign-in, an API key or permission, a payment or card setting, a verification step, or the platform itself. Never share API keys, card numbers or one-time codes in a support message.
Jump to what you are seeing
API Down
Calls to the Swan API fail, time out, or return an error.
- Check the status code. An access error usually means the key or permission is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key has not been revoked and has the permission the call needs.
- Retry with a growing delay, and check status.swan.io if several calls fail together.
Payment Failed
A payment does not complete, or it shows an error.
- Read the reason on the payment, which usually names the limit or the account state.
- Check the account has enough available balance and is not frozen.
- Check the payment status before you resend, so it is not paid twice.
Card Declined
A card payment is declined.
- Check the card is active, not blocked, and that the merchant is allowed.
- Check the card's spending limits and any restrictions set by the account owner.
- Contact the account owner with the card reference, not the full card number.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your organisation set up.
- Try a private window to rule out an old session.
SCA Issues
A payment or sign-in asks for strong customer authentication, and it fails or times out.
- Complete the verification request on the device you registered, within its time limit.
- Check the device's time is correct, and that the app or message reached you.
- If it keeps failing, ask the account owner to check your authentication method.
Transfer Delayed
A transfer has not arrived by the expected time.
- Check the transfer status and the reference it was sent with.
- Allow for the processing time of the payment scheme used, which can vary.
- Check status.swan.io, then contact support with the transfer reference and the time.
Still not working?
Contact the account owner or your software provider first, since they manage the account and the integration. For a platform-wide problem, contact Swan support through the help option in the dashboard or on the Swan website. Have your project name, the account or transfer reference, the exact error text, and the time with your time zone. Never send API keys, card numbers, IBANs or one-time codes in a support message. Live incident updates are on status.swan.io.
Most banking-platform problems come from a limit, a verification step or a delay in the payment scheme, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Swan's side.
Frequently asked questions about Swan
Is Swan down right now?
No. Based on the latest status data on this page, Swan (swan.io) is up and running normally. The most recent incident, "Dashboard insights outage at Swan", was resolved (last update Oct 22, 2026).
What should I do if Swan is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for swan.io, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Swan incident?
The most recent incident on record is "Dashboard insights outage at Swan", last updated on Oct 22, 2026. It has been resolved.
How many people reported problems with Swan recently?
No user reports about Swan were submitted in the last 48 hours.
How do I report a problem with Swan?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Swan status page?
The official status page for Swan is status.swan.io.
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