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Merge is a unified API platform that lets software companies add hundreds of integrations to their products with a single integration. Its unified APIs cover categories such as HRIS and payroll, ATS, CRM, accounting, ticketing, file storage and knowledge bases, normalising data from many third-party systems into common models. Merge also provides integration observability, authentication, and Agent Handler for connecting AI agents to tools securely. B2B SaaS and AI companies use Merge to ship integrations faster and reduce maintenance.
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Recent User Report Trends for Merge
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What is Merge's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
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User Reports for Merge
Recent issues reported by users from around the world.
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Performance Insights
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About Merge & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A no-code marketing front end paired with HubSpot's CRM and Cloudflare's edge security, reflecting a lean B2B SaaS go-to-market engine.
What stands out
- Webflow and HubSpot indicate a marketing-led growth strategy, not custom-built product marketing infrastructure.
- Osano consent management suggests serious GDPR/CCPA readiness for a US-based B2B SaaS targeting enterprises.
- LottieFiles animations and Google Fonts show investment in polished, lightweight brand experience without heavy media.
- Cloudflare Bot Management plus HubSpot suggests form-protection and lead-quality focus.
Technologies merge.dev uses
- Google Font API — Webfont delivery for consistent brand typography.
- Cloudflare Bot Management — Filters malicious bots and scrapers, protecting forms and API-related traffic.
- LottieFiles — Delivers lightweight vector animations that keep marketing pages engaging without heavy video.
- Cloudflare — CDN, DNS, and security proxy for performance and DDoS protection.
- jQuery — Legacy JS library powering interactive elements.
- Osano — Cookie consent manager gating analytics and tracking for privacy compliance.
- Webpack — Bundles and optimizes front-end assets.
- Webflow — Visual CMS and hosting platform powering the marketing site without a traditional dev stack.
- HubSpot Analytics — Tracks visitor behavior and conversion paths to feed HubSpot's CRM and marketing automation.
- Unpkg — CDN for open-source JS packages, suggesting custom front-end enhancements beyond Webflow defaults.
- HSTS — Enforces HTTPS connections for secure browsing.
- Open Graph — Social sharing metadata for rich link previews.
- HubSpot — CRM and marketing platform capturing leads, managing nurture campaigns, and supporting sales.
- HTTP/3 — Modern protocol for faster page loads over QUIC.
- Google Hosted Libraries — Serves common JS libraries like jQuery, reducing self-hosting overhead for this marketing site.
How these technologies work together
- Cloudflare runs on Cloudflare Bot Management — Cloudflare Bot Management runs on Cloudflare's edge, filtering traffic before it reaches the origin.
- HubSpot Analytics requires Osano — Osano blocks HubSpot tracking scripts until visitors consent, ensuring GDPR/CCPA compliance for this B2B site.
- HubSpot requires HubSpot Analytics — HubSpot Analytics is native to HubSpot, feeding visitor data directly into its CRM and marketing tools.
- Google Hosted Libraries runs on jQuery — jQuery is loaded from Google Hosted Libraries, a common CDN choice for this legacy library.
- HubSpot integrates with Webflow — Webflow hosts the site while HubSpot forms and tracking capture leads into the CRM.
- LottieFiles works alongside Webflow — Webflow natively supports LottieFiles animations, adding motion to product and feature sections.
- LottieFiles requires Unpkg — Lottie player scripts are often loaded via unpkg CDN, enabling vector animations on the site.
- jQuery requires Webflow — Webflow-generated sites rely on jQuery for animations, sliders, and interactive UI components.
- Cloudflare integrates with Webflow — Cloudflare proxies Webflow hosting, adding CDN caching, DDoS protection, and bot filtering.
- HubSpot works alongside Osano — Osano consent integrates with HubSpot to honor opt-outs across marketing and CRM data.
- jQuery works alongside Webpack — Webpack bundles jQuery and other scripts, optimizing delivery on this marketing site.
- Open Graph works alongside Webflow — Webflow automatically generates Open Graph tags for rich social sharing previews.
- Google Font API works alongside Webflow — Webflow pulls Google Fonts to style the site consistently without self-hosted font files.
- Cloudflare works alongside HSTS — Cloudflare enforces HSTS headers at the edge, forcing secure connections to the site.
- Cloudflare works alongside HTTP/3 — Cloudflare enables HTTP/3 for faster, more reliable connections to the Webflow site.
- Cloudflare Bot Management works alongside HubSpot Analytics — Bot management filters non-human traffic so HubSpot Analytics reports cleaner visitor data.
How to fix Merge not working
Merge is a unified API platform. Software companies use it to add many third-party integrations, such as HR, accounting, CRM and ticketing systems, through one integration. Find your symptom below. Most problems come from a customer's connection to a third-party system, a sign-in, a webhook, or the platform itself. Check the status page before you change an integration that many customers use.
Jump to what you are seeing
API Down
Calls to the Merge API fail or time out.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key has not been revoked and is for the right environment.
- Retry with a growing delay, and check status.merge.dev if several calls fail together.
Website Down
The Merge website does not load for you.
- Open the page in a private window and on another network.
- Check status.merge.dev for an active incident.
- If only your network is affected, ask IT to check the firewall.
Syncing Issues
Data from a connected third-party system does not sync, or it is out of date.
- Check the customer's connection is still active, and that they have not revoked access.
- Ask the customer to reconnect the system through the official link if the access has expired.
- Check status.merge.dev, then run one small sync to test.
Merge Link Error
The Merge Link window that customers use to connect a system shows an error.
- Reload the link in a private window, with extensions turned off.
- Check the link token is current, since an old token can expire.
- Check status.merge.dev, and report the time and the system name if the error stays.
Webhook Delays
Event notifications reach your system late, or they do not arrive.
- Check the webhook address is reachable from outside your network, and returns a success response.
- Check the webhook secret matches the one in the dashboard.
- Check status.merge.dev, then replay one event to test before replaying many.
Login Failed
Sign-in to the Merge dashboard is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account that owns the integration.
- Try a private window to rule out an old session.
Still not working?
Contact your developer or the person who manages your Merge account first. For a platform-wide problem, contact Merge support through the help option in the dashboard or on the Merge website. Have your organisation name, the integration or linked account reference, the third-party system name, the exact error text, and the time with your time zone. Never send API keys, link tokens or customers' personal data in a support message. Live incident updates are on status.merge.dev.
Most integration problems come from a customer's access, a link token or a webhook setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Merge's side.
Frequently asked questions about Merge
Is Merge down right now?
No. Based on the latest status data on this page, Merge (merge.dev) is up and running normally. The most recent incident, "API downtime affecting several integrations", was resolved (last update Oct 22, 2026).
What should I do if Merge is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for merge.dev, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Merge incident?
The most recent incident on record is "API downtime affecting several integrations", last updated on Oct 22, 2026. It has been resolved.
How many people reported problems with Merge recently?
No user reports about Merge were submitted in the last 48 hours.
How do I report a problem with Merge?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Merge status page?
The official status page for Merge is status.merge.dev.
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