Total Wireless down?
Total Wireless offers prepaid no-contract wireless phone plans with unlimited data and nationwide 5G coverage on Verizon's network.
Recent User Report Trends for Total Wireless
Aggregated reports in the last 48 hours.
User Reports for Total Wireless
Recent issues reported by users from around the world (last 30 days).
About Total Wireless & Technical Insights
Total Wireless targets budget-conscious individuals and families (especially 35-44 year olds) in the U.S., with a noted focus on Hispanic communities and urban residents, seeking reliable and affordable wireless services.
Technologies Used & Relationships
Analytics
Analytics
Business & Marketing
Website Details & Offering
Primary Call to Action
Shop Plans
Secondary Calls to Action
Shop PhonesActivate My PhoneRefill My PlanBring Your Own PhoneJoin Total RewardsFind a StoreAdd a Line
Advertisements Present?
Low
Allows User Accounts?
Yes
Headquarters Country
United States
Language
English
Primary Category
Subscription Services
Revenue Source
Subscriptions
Pricing Summary
Subscription-based, no-contract plans with tiered data options, multi-line discounts (including a fourth line at no additional cost), and Auto Pay discounts. Prices are guaranteed for five years and include taxes and fees. [1, 3, 4, 6, 10, 12, 14, 15, 17, 20, 22, 32, 34, 39]
Value Proposition
Total Wireless provides affordable, no-contract wireless service powered by the Verizon 5G network, offering unlimited data plans, price guarantees for five years (taxes and fees included), and free 5G phones with qualifying purchases, aiming to disrupt the prepaid market with unmatched value and reliable connectivity. [1, 3, 15, 16, 20, 31, 39]
Content & Features
Tone & Style
EmpoweringVibrantClearValue-focusedTransparentNo-nonsense
Content Freshness Clues
Rebrand announcement (July 11, 2024) [1, 7, 8, 39, 40]Recent press releases/news articles (Feb 2025, July 2024, Nov 2024) [1, 7, 8, 15, 17, 39, 40]Blog section with recent posts [40]Customer reviews with recent dates (April 2025) [37]Traffic analytics data (May 2025) [2]
Highlighted Features
Unlimited 5G data plans [1, 6, 10, 14, 17, 20, 34]Access to Verizon's 5G Ultra Wideband network [1, 3, 6, 10, 15, 17, 20, 31, 32, 34, 37, 39, 40, 41]5-year price guarantee with taxes and fees included [1, 3, 15, 20, 32, 39]Free 5G phones with qualifying plans [1, 3, 15, 31]$200 Anniversary Credit towards new 5G phones [1, 10, 14, 17]Fourth line at no additional cost [1, 3, 10, 12, 17, 37]No-contract service [1, 3, 10, 15, 22]Mobile hotspot data included [6, 10, 14, 17, 18, 20, 22, 34, 41]International calling and texting [6, 10, 14, 17, 22, 34]Roaming in Canada and Mexico [6, 10, 17]Optional device protection plan [15]Disney+ subscription included with select plans [10, 12, 31]
Mentioned Integrations
Verizon (network coverage and parent company) [1, 7, 15, 17, 20, 28, 31, 32, 35]Disney+ [10, 12, 31]Assurant (for device protection) [15]Ookla Speedtest Intelligence (for speed claims) [20, 32, 34]Univision (for Spanish-language ads) [1]Publicis (media agency) [13]
Target Audience Insights
Target Category Focus
Personal Services
Target Country
United States
Audience Expertise Level
General Public
Culture
All, with a focus on Hispanic communities
Marital Status
All, with a focus on families
Income Level
Budget-conscious; Mid-to-low income
Parenthood
Parents
Geographic Focus
United States, with a focus on urban and culturally diverse communities
Brand Preference
Value-conscious consumers seeking Verizon network access without premium pricing
Ethnicity
All, with a focus on Hispanic communities
Gender Focus
All
Interests
Budgeting, connectivity, shopping, sports (fútbol)
Device Type
Smartphone users, Hotspot users, 5G-capable device users
Target Age Range
18+, with a focus on 35-44
Tech Skills
General Public
Trust & Support Signals
Support Channels Mentioned
Live ChatPhone (1-866-663-3633)Text (611611)FAQEmail (implied via 'Contact Us')
Trust Signals Present
Powered by Verizon 5G Network [1, 15, 20, 31, 32]5-year price guarantee with taxes and fees included [1, 3, 15, 20, 32, 39]Physical store locations [1, 15, 26, 37]Clear 'About Us', 'Terms and Conditions', and 'Privacy Policy' pages [3, 21, 24, 25, 26, 33, 34, 40, 41]Multiple customer support channels (chat, phone, text) [25, 26, 33, 37, 41]Customer testimonials/reviews (in some search results) [37]Mention of device protection plans through Assurant [15]
Company Info Sections
About Us pageMission Statement (implied)Parent company information (Verizon Value, TracFone)Founding year (2021)
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Additional Domain & Security Details
- Domain Name
- totalwireless.com
- Registrar
- CSC Corporate Domains, Inc.
- Registrar IANA ID
- 299
- Registrar Email
- domainabuse@cscglobal.com
- Registrar Phone
- +1.8887802723
- Registrar Website
- www.cscprotectsbrands.com
- Creation Date
- September 10, 2004
- Expiration Date
- September 10, 2025
- Days Remaining
- 91 days
- Registry Status
- clientTransferProhibited
- Last Checked (Registry)
- June 12, 2025 at 04:27:16 AM UTC