Tawk down?
A free live chat platform for businesses to communicate with customers, featuring ticketing, knowledge base, and CRM integration.
Recent User Report Trends for Tawk
Aggregated reports in the last 48 hours.
Official Tawk Status Page
For detailed incidents and component status, visit the official page at status.tawk.to.
User Reports for Tawk
Recent issues reported by users from around the world (last 30 days).
About Tawk & Technical Insights
The website targets businesses and customer service professionals who need a free, easy-to-use live chat solution.
Technologies Used
Analytics
Website Details & Offering
Primary Call to Action
Add a small JavaScript snippet to your site — it takes 30 seconds to get started
Secondary Calls to Action
Initiate a chat on our site for support
Advertisements Present?
None
Allows User Accounts?
Yes
Headquarters Country
United States
Language
English
Primary Category
Technology and Software
Revenue Source
Freemium
Pricing Summary
Free with optional paid services for professionally trained, native speaking chat agents
Value Proposition
A free, customizable live chat and customer communication platform with premium features.
Content & Features
Content Freshness Clues
Last updated: October 2021
Highlighted Features
Live ChatTicketingKnowledge BaseVideo and Voice add-onsAgent > Agent MessagingScreen SharingDesktop Notifications1880+ EmojiGeo IP TrackingUnlimited AgentsTrack SentimentUnlimited HistoryTrack Engagement Detailed ReportingBan/Unban VisitorsAgent AlertsAliasesDepartmentsFile TransferTagsAttention BubbleDomain RestrictionSchedulerMail NotificationsMessage FilteringHigh Load DashboardSecure EncryptionCustom TabsMessage sneak-peekVisitor InformationIn-Chat Payments (beta)Automated Translation (beta)
Tone & Style
InformativeFriendlyEngaging
Target Audience Insights
Target Category Focus
Business Services
Target Country
Global
Audience Expertise Level
Intermediate to Expert
Job Type
Customer service professionals, business owners
Brand Preference
tawk.to
Interests
Business, customer service, communication
Device Type
Web, Mobile
Geographic Focus
Global
Tech Skills
Medium to High
Trust & Support Signals
Company Info Sections
About Us pageTeam Bios
Support Channels Mentioned
ChatEmail
Trust Signals Present
24x7-365 live support via both chat and emailSecure Socket LayerEncrypted servers
Similar Websites
Explore other popular services and websites that are similar to tawk.to.
Related Keywords
These keywords represent common themes, topics, and technologies associated with tawk.to.
live chat softwarecustomer communicationfree softwarecustomer supportbusiness messagingchat widgetreal-time monitoringknowledge baseticketing systemcrmcustomer servicevisitor trackingteam collaborationcustomer engagementchat platformsaasbusiness softwarecustomer experiencewebsite communicationsupport toolsmessaging platformcustomer interactiononline businessdigital communicationhelp deskcustomer dataconversation historyagent managementfile transferscreen sharingvideo chatvoice chatgeo ip trackingsentiment trackingreportingsecure encryptionmulti-language supportautomated translationin-chat paymentscustomer satisfaction