Status as of
Solitics down?
Solitics is a real-time customer data and marketing automation platform, particularly popular in iGaming, trading and financial services. It unifies customer data from multiple systems into a single view, then lets CRM teams build segments and trigger personalised campaigns across email, SMS, push notifications, pop-ups and on-site messages based on live user behavior. Solitics offers a no-code journey builder, real-time analytics and integrations with existing tools. Operators use it to improve player engagement, retention and lifetime value while reducing reliance on IT.
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Recent User Report Trends for Solitics
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What is Solitics's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Solitics
Recent issues reported by users from around the world.
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About Solitics & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A privacy-conscious B2B SaaS marketing site built on WordPress, using HubSpot for lead automation and Piwik PRO for first-party analytics.
What stands out
- Uses Piwik PRO Core (rare) alongside Google Analytics and HubSpot, suggesting a deliberate privacy/compliance layer for its own site.
- Marketing stack is heavily HubSpot-centric with WordPress as CMS, indicating inbound lead generation is core to its go-to-market.
- Multiple ad pixels (Reddit, Microsoft, LinkedIn) reveal account-based marketing targeting professional and technical audiences.
- WP Engine and WP Rocket show a strong focus on site performance, likely supporting organic search rankings.
Technologies solitics.com uses
- Nginx — High-performance web server/reverse proxy serving the WordPress site.
- Hotjar — Heatmaps and session recordings show a data-driven approach to optimizing conversion paths on the site.
- WordPress — Flexible open-source CMS enabling rapid content marketing and landing page creation.
- Linkedin Insight Tag — LinkedIn ads pixel tracks professional audiences, supporting B2B account-based marketing.
- Amazon Web Services — Cloud infrastructure providing global availability and scalability.
- Contact Form 7 — Lightweight form plugin capturing demo and contact requests, feeding leads into marketing workflows.
- jQuery — Ubiquitous JavaScript library facilitating interactive elements and plugins.
- Microsoft Advertising — Microsoft/Bing Ads pixel targets business decision-makers, aligning with B2B SaaS paid search strategy.
- Piwik PRO Core — Privacy-compliant, first-party web analytics signals the company’s data governance ethos and likely used to track its own site without third-party cookies.
- jQuery Migrate — Backwards compatibility shim for older jQuery code, indicating legacy theme/plugin dependencies.
- Yoast SEO — SEO plugin optimizes content for organic discovery, reflecting investment in inbound search visibility.
- Google Analytics — General site traffic analytics for broad audience measurement.
- WP Engine — Managed WordPress hosting chosen for enterprise-grade performance, security, and scalability—critical for a marketing site supporting a SaaS platform.
- HubSpot WordPress plugin — Connects WordPress forms and content to HubSpot CRM, revealing deep reliance on inbound marketing and lead lifecycle automation.
- WP Rocket — Caching and performance optimization plugin, indicating focus on page speed for SEO and user experience.
- HubSpot Analytics — Tracks identified visitor behavior and lead events, showing tight integration between website and CRM analytics.
- HubSpot — HubSpot CRM and marketing automation underpins inbound lead generation, email, and lifecycle nurturing.
- Google Tag Manager — Centralized tag deployment for marketing and analytics scripts.
- Slick — Carousel/slider library likely used for testimonials, logos, or feature highlights on landing pages.
- Reddit Ads — Reddit advertising pixel targets niche technical and business communities, suggesting account-based or developer-focused campaigns.
- PHP — Server-side language powering WordPress core and plugins.
- MySQL — Relational database storing WordPress content and settings.
How these technologies work together
- WordPress requires Yoast SEO — Yoast SEO runs only on WordPress, optimizing pages and sitemaps for search engines.
- HubSpot requires HubSpot Analytics — HubSpot Analytics is part of HubSpot and cannot function without the core CRM.
- jQuery requires Slick — Slick carousel requires jQuery, so this dependency reveals continued use of classic interactive patterns.
- WordPress runs on WP Engine — WordPress runs on WP Engine’s managed hosting, providing performance, security, and staging.
- HubSpot requires HubSpot WordPress plugin — The WordPress plugin depends on HubSpot CRM to sync form submissions and track contacts.
- Amazon Web Services runs on WP Engine — WP Engine runs on AWS, giving the site scalable, global cloud infrastructure.
- jQuery requires jQuery Migrate — jQuery Migrate restores deprecated jQuery features, ensuring older theme and plugin code still works.
- Contact Form 7 integrates with HubSpot WordPress plugin — Contact Form 7 submissions are passed into HubSpot via the plugin, connecting site leads to marketing automation.
- Nginx runs on WP Engine — Nginx serves as the front-end web server within WP Engine’s infrastructure.
- Google Analytics integrates with Google Tag Manager — Google Analytics is loaded through GTM, standardizing tag deployment.
- HubSpot Analytics works alongside Piwik PRO Core — Piwik PRO covers privacy-compliant aggregate web analytics while HubSpot tracks identified lead behavior.
- WP Engine works alongside WP Rocket — WP Rocket’s page caching complements WP Engine’s managed environment to further reduce load times.
- Hotjar works alongside Piwik PRO Core — Hotjar’s heatmaps add qualitative user insight to Piwik PRO’s privacy-focused quantitative analytics.
- Google Tag Manager integrates with Piwik PRO Core — Piwik PRO Core is likely deployed through Google Tag Manager, centralizing script management.
- Microsoft Advertising works alongside Reddit Ads — Both ad pixels target niche professional and technical audiences, supporting multi-channel B2B acquisition.
- Google Tag Manager integrates with Microsoft Advertising — Microsoft Advertising pixel is managed via GTM for flexible campaign tracking.
- Google Tag Manager integrates with Hotjar — Hotjar tracking loads through GTM, allowing marketing to manage it without developer changes.
- Linkedin Insight Tag works alongside Reddit Ads — Reddit and LinkedIn pixels build professional audience segments for account-based retargeting campaigns.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain solitics.com.
Domain name active since 2016
solitics.com has been a registered domain since June 2016 — 10 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2028
The owner has kept this domain secured until June 2028.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Google LLC
Served from professional infrastructure located in United States.
Records last verified August 2026.
How to fix Solitics not working
Solitics is a customer data and marketing automation platform. It joins customer data from several systems into one view, then sends messages based on live behaviour. Marketers and CRM teams use it. Find your symptom below. Most problems come from a sign-in, a data sync, an automation rule, a dashboard query, or the platform itself.
Jump to what you are seeing
Website Down
The Solitics website does not load for you.
- Open the page in a private window and on another network.
- Check status.solitics.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused. Check you are using the workspace account your team set up.
- If the message says the password is wrong, reset it and check spam.
- Ask your administrator to confirm your user has access to the workspace.
- Try a private window to rule out an old session.
Dashboard Not Loading
A dashboard stays blank, slow, or shows an error.
- Reload in a private window with extensions turned off.
- Shorten the date range, since a very wide range can time out.
- If one widget fails, note its name and the time, and report it to support.
API Error
Calls to the Solitics API fail or return an error.
- Check the status code. A 401 or 403 means the key or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side problem.
- Confirm the API key has not been changed or revoked.
- Retry with a growing delay, and avoid sending the same event twice when you retry.
- Check status.solitics.com if several calls fail together.
Data Not Syncing
Customer data from a connected system is late or missing.
- Check when the last sync ran and whether it finished without errors.
- Check the connection to the source system is active and its login has not expired.
- Check the customer identifier is the same in both systems, since a mismatch creates a second profile.
- Sync one small set first before running a full sync.
Automation Failure
A campaign or journey does not start, skips people, or stops partway.
- Check the trigger and the audience filter. A trigger that never fires means no messages are sent.
- Check the journey is published and switched on.
- Check the channels in the journey, such as email or push, are connected and allowed for the audience.
- Test the journey with one profile before running it to a large audience.
Still not working?
If it still does not work, contact your Solitics administrator first, since they control workspace access and integrations. For a platform-wide problem, contact Solitics support through the help option in the platform or on solitics.com. Have your workspace name, the journey or sync name, the exact error text, and the time it started with your time zone. Do not send customer personal data in a support message. Live incident updates are on status.solitics.com.
Most data and automation problems come from a trigger, an identifier or a sync setting, and they usually clear once that is corrected. The status page shows live platform incidents, so you can see whether the problem is on Solitics' side.
Frequently asked questions about Solitics
Is Solitics down right now?
We cannot confirm an outage for Solitics (solitics.com) at the moment, and we have no live automated check result to show for it. This page relies on incident updates and reports from users.
What should I do if Solitics is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for solitics.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with Solitics recently?
No user reports about Solitics were submitted in the last 48 hours.
How do I report a problem with Solitics?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Solitics status page?
The official status page for Solitics is status.solitics.com.
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