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ControlUp is a digital employee experience (DEX) management platform. It provides real-time monitoring, troubleshooting and remediation for physical endpoints, virtual desktops and applications, including Citrix, VMware/Omnissa Horizon, Azure Virtual Desktop and Windows 365. ControlUp helps IT teams detect and fix issues proactively, often before users notice, with automation, synthetic monitoring, patch management and AI-driven insights. Organisations use ControlUp to improve employee productivity, reduce help desk tickets and optimise IT costs.
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Recent User Report Trends for ControlUp
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What is ControlUp's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for ControlUp
Recent issues reported by users from around the world.
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Performance Insights
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About ControlUp & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A full-funnel enterprise B2B marketing machine on WordPress, wired to Marketo, Google and niche social ad networks, with an unusual Python-in-the-browser streak betraying real engineering depth.
What stands out
- Demand-gen tooling is unusually complete: Marketo, Qualified, Floodlight, three ad networks and a consent layer suggest a mature, budgeted growth team rather than a product-only site.
- Running Piwik PRO alongside Google Analytics signals European and regulated customers where data residency matters.
- PyScript and Marko imply engineers, not just marketers, touch the site - rare on a WordPress front end and consistent with an IT-operations product.
- UserWay accessibility overlay is a procurement signal: enterprise and public-sector buyers ask for WCAG evidence during security and compliance review.
Technologies controlup.com uses
- Qualified — Conversational marketing layer that intercepts high-intent visitors and routes them into sales pipelines.
- Popper — Positioning engine behind the theme's dropdowns and tooltips in the Bootstrap UI layer.
- WordPress — CMS powering the marketing and content site.
- Linkedin Insight Tag — LinkedIn retargeting aimed at B2B buyers.
- Bootstrap — Front-end grid and UI component library.
- Font Awesome — Icon set for marketing UI, a small sign of a template-driven theme rather than bespoke design.
- jQuery — DOM and scripting layer for theme and plugins.
- Piwik PRO Core — Privacy-first, EU-based analytics implies regulated and European customers plus cookie-consent sensitivity.
- Microsoft Advertising — Bing and Microsoft Ads capture enterprise, Windows-centric IT buyers that Google may miss.
- Yoast SEO — Handles metadata, sitemaps and social tags for the content engine that carries organic acquisition.
- Google Analytics — Primary web analytics measurement.
- cdnjs — Cloudflare-run public CDN serving jQuery, icons and scripts, keeping asset delivery off the origin.
- MySQL — Database storing WordPress content and options.
- Google Tag Manager — Tag container orchestrating all marketing pixels.
- Sentry — Runtime error monitoring across web properties, reflecting enterprise SLA expectations for uptime.
- Python — Signals Python heritage in the engineering culture, likely behind DEX telemetry pipelines and IT automation scripts.
- Yoast SEO Premium — Premium SEO plugin proves content marketing is a funded, strategic acquisition channel, not an afterthought.
- Google Ads Conversion Tracking — Closes the loop by reporting demo signups and trial starts back to Google Ads spend.
- Animate.css — CSS animation library used to give product and platform pages motion for a technical, demo-driven audience.
- Cloudflare — CDN, WAF and DNS sitting in front of the origin.
- Marko — Component framework from eBay tooling, suggesting a performance-obsessed front-end team rather than a plain theme.
- PyScript — Runs Python directly in the browser, hinting the dev team experiments with client-side Python for demos or tooling.
- Google Ads — Paid search buys high-intent DEX and IT-operations keywords, feeding demo and trial requests.
- jQuery Migrate — Legacy shim kept alive for older WordPress plugins and theme scripts still using deprecated jQuery APIs.
- DoubleClick Floodlight — Floodlight tags attribute enterprise campaign conversions across ad networks in a long, multi-touch sales cycle.
- Node.js — JavaScript runtime for build tooling and Marko.
- Marketo — Marketo runs nurture, lead scoring and ABM for ControlUp's long enterprise subscription sales cycle.
- PHP — Runtime that executes WordPress and its plugins.
- CookieYes — Consent banner required for GDPR compliance across a global, multi-region customer base.
- UserWay — Accessibility overlay widget; matters because enterprise and public-sector buyers audit WCAG and ADA compliance during procurement.
- Facebook Pixel — Meta retargeting for demand generation.
- core-js — Polyfills for older browsers.
- RSS — Feed for blog posts and release updates.
- Priority Hints — Hints the browser to fetch critical assets first.
- Nginx — Web server and reverse proxy in front of WordPress.
- Twitter Ads — Ad spend on X targets the sysadmin and IT-ops communities where ControlUp's practitioners actually gather.
- Twitter Emoji (Twemoji) — Renders consistent emoji across platforms in social shares and blog content.
- HSTS — Forces HTTPS across the site.
- Open Graph — Social share cards for blog and product pages.
- Reddit Ads — Reddit ads reach niche IT subreddits cheaply, a practitioner-led counterweight to formal enterprise demand gen.
How these technologies work together
- PHP requires WordPress — Every WordPress template, plugin and hook on this marketing site executes on PHP.
- Bootstrap requires jQuery — Bootstrap's JavaScript components depend on jQuery in this WordPress theme.
- WordPress runs on Yoast SEO Premium — Premium SEO sitting on WordPress shows organic content is a paid, strategic acquisition channel.
- MySQL requires WordPress — Posts, Yoast metadata and plugin configuration all persist in MySQL behind WordPress.
- PyScript requires Python — PyScript compiles and executes Python in the browser, so the team's Python investment reaches the front end.
- Bootstrap requires Popper — Bootstrap tooltips, popovers and dropdowns require Popper to place themselves correctly.
- Marketo integrates with Qualified — Qualified's conversational forms push high-intent enterprise leads straight into Marketo nurture and scoring.
- Google Ads requires Google Ads Conversion Tracking — Conversion tracking is what makes Google Ads spend measurable against demo and trial signups.
- Node.js runs on Sentry — Sentry captures runtime errors from the Node-built front end, protecting a product sold on reliability.
- Google Analytics overlaps with Piwik PRO Core — Piwik PRO and Google Analytics run in parallel, covering EU privacy needs and standard reporting simultaneously.
- cdnjs requires Font Awesome — Font Awesome is pulled from cdnjs, tying the theme's icon set to Cloudflare's public CDN.
- jQuery requires jQuery Migrate — Migrate patches deprecated jQuery APIs so older plugins keep working next to the current library.
- cdnjs runs on Cloudflare — cdnjs is a Cloudflare project, so script delivery and edge security share one provider.
- Marko runs on Node.js — Marko components compile and serve through Node, giving fast marketing pages without a heavy framework.
- Google Ads Conversion Tracking integrates with Google Tag Manager — GTM deploys the Google Ads conversion tag alongside every other marketing pixel from one container.
- Google Ads works alongside Microsoft Advertising — Google and Bing Ads split paid search so high-intent DEX and IT-ops queries are covered end to end.
- CookieYes integrates with Google Tag Manager — CookieYes gates GTM tags until consent is given, keeping a global GDPR audience compliant.
- Yoast SEO overlaps with Yoast SEO Premium — Both Yoast plugins load together; Premium adds redirects and schema over the free base.
- Animate.css works alongside Bootstrap — Animate.css classes supplement Bootstrap components to add motion to product storytelling.
- Linkedin Insight Tag works alongside Marketo — LinkedIn retargeting feeds the same B2B accounts Marketo scores, an ABM pairing for enterprise demand.
- CookieYes works alongside UserWay — Accessibility and consent overlays together satisfy enterprise procurement and privacy audits.
- DoubleClick Floodlight integrates with Google Tag Manager — GTM injects Floodlight tags so enterprise campaign touches are attributed centrally rather than per-property.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain controlup.com.
Domain name active since 2010
controlup.com has been a registered domain since September 2010 — 16 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Google LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix ControlUp not working
ControlUp is a platform for monitoring and fixing problems on employees' computers and virtual desktops. IT teams use it to see performance, run remote control and set up automated fixes. Find your symptom below. Most problems come from a sign-in, an agent on the device, a remediation rule, or the platform itself. Check the rule before you let an automated fix run on many devices.
Jump to what you are seeing
Website
The ControlUp website does not load for you.
- Open the page in a private window and on another network.
- Check status.controlup.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Remote Control
A remote session does not connect, or it drops.
- Check the device is on, connected to the network, and that its agent is running.
- Check the user has approved the remote session, if your policy requires it.
- Check status.controlup.com, then start the session once more.
Automated Remediation
An automated fix does not run, or it runs on the wrong devices.
- Check the rule's trigger, its scope and the device group it applies to.
- Read the rule's run history for the first error.
- Check status.controlup.com, and test the rule on one device before it runs more widely.
Still not working?
Contact your organisation's ControlUp administrator or your IT team first, since they manage devices, rules and access. For a platform-wide problem, contact ControlUp support through the help option in the console or on the ControlUp website. Have your organisation name, the device or rule name, the exact error text, and the time with your time zone. Never send passwords, credentials or personal data about users in a support message. Live incident updates are on status.controlup.com.
Most device-management problems come from an agent that is not running, a rule's scope or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on ControlUp's side.
Frequently asked questions about ControlUp
Is ControlUp down right now?
No. Based on the latest status data on this page, ControlUp (controlup.com) is up and running normally. The most recent incident, "DEX logins failing intermittently", was resolved (last update Oct 23, 2026).
What should I do if ControlUp is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for controlup.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent ControlUp incident?
The most recent incident on record is "DEX logins failing intermittently", last updated on Oct 23, 2026. It has been resolved.
How many people reported problems with ControlUp recently?
No user reports about ControlUp were submitted in the last 48 hours.
How do I report a problem with ControlUp?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official ControlUp status page?
The official status page for ControlUp is status.controlup.com.
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