Incident History for ControlUp
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 4 loadedDEX logins failing intermittently
Resolved
Affected Components
Resolved
on Oct 23, 2026
The intermittent DEX login failures across US, EMEA, and APAC regions have been resolved, and all systems are back to normal operation.
Monitoring
on Oct 23, 2026
A fix has been implemented for intermittent DEX login failures across US, EMEA, and APAC regions, and systems are recovering under monitoring.
Investigating
on Oct 23, 2026
DEX logins are failing intermittently across US, EMEA, and APAC regions, and the issue is currently under investigation.
Logins failing with Network Problem error
Resolved
Affected Components
Resolved
on Sep 22, 2026
The login failure incident has been resolved and performance is back to normal operation.
Monitoring
on Sep 22, 2026
A fix was implemented for the login failures and we are monitoring the results.
Investigating
on Sep 22, 2026
We are investigating an issue impacting some EU organizations, preventing standard logins and showing a Network problem error.
DEX login issue
Identified
Affected Components
Identified
on Sep 6, 2026
The issue has been identified, and a fix has been implemented. We are currently testing.
ControlUp Desktops Tenant US Partial Outage
Resolved
Affected Components
Resolved
on Aug 2, 2026
The US Desktops tenant partial outage has been resolved.
Monitoring
on Aug 2, 2026
A fix has been implemented for the US Desktops tenant partial outage, and performance is being monitored.
Identified
on Aug 2, 2026
The issue has been identified and a fix is being implemented for the US region Desktops tenant partial outage.
Investigating
on Aug 2, 2026
ControlUp is investigating performance and availability issues affecting Desktops tenants in the US region, with Microsoft Azure actively working on restoration.