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Cloudli down?
Cloudli is a Canadian cloud communications provider offering unified communications solutions for businesses. Its services include hosted phone systems, SIP trunking, Microsoft Teams calling integration, video conferencing, contact center solutions, and business SMS. Cloudli partners with resellers and serves small, medium and enterprise customers across North America with scalable, reliable voice services and local support. The company helps organisations replace legacy phone systems and support hybrid work with flexible cloud-based communications.
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Recent User Report Trends for Cloudli
Aggregated reports in the last 48 hours.
No user reports about Cloudli in the last 48 hours.
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What is Cloudli's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Cloudli
Recent issues reported by users from around the world.
No user reports for Cloudli in the last 30 days.
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About Cloudli & Technical Insights
What this service does and the technologies behind it.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain cloudli.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Google Trust Services.
Domain name active since 2014
cloudli.com has been a registered domain since September 2014 — 12 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until September 2027.
Redundant DNS setup
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Cloudli not working
Cloudli is a cloud communications provider for businesses. It offers hosted phone systems, SIP trunking, Microsoft Teams calling, video conferencing, contact centre services and business SMS, usually through resellers. Find your symptom below. If a phone outage affects emergency calls, use another line or a mobile to call emergency services now, and tell your administrator straight away. Most other problems come from a network, a phone setting, a sign-in, or the service itself.
Jump to what you are seeing
Website
The Cloudli website does not load for you.
- Open the page in a private window and on another network.
- Check status.cloudli.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Portal
The customer portal does not load, or a change does not save.
- Reload in a private window, and check your role can make that change.
- Check the change was saved before you enter it again.
- Check status.cloudli.com, and contact your reseller with the time if it stays down.
Apps
The phone or messaging app will not sign in, make calls, or send messages.
- Update the app, and restart your phone or computer.
- Allow microphone and notification access in the device settings.
- Sign out and back in, and check your extension is still active.
Call Center
The contact centre queues, routing or agent screens do not work.
- Check the queue is open, and that the agents are logged in and available.
- Check the routing rule and the number it is attached to.
- Check status.cloudli.com, and tell your supervisor the queue name and the time if callers cannot reach you.
SIP Trunking
Calls do not connect through the trunk, or they have one-way audio.
- Check the trunk's address, port and credentials match on both ends.
- Check your firewall allows the SIP and media traffic the trunk uses.
- Check status.cloudli.com, then make one test call in each direction.
IP Fax
Faxes do not send or receive.
- Check the fax number is set up and active, and that the document is readable.
- Check the fax line is not being used for voice calls at the same time.
- Send one test fax, and check status.cloudli.com if it fails.
Alerts
Service alerts or notifications do not arrive.
- Check your notification email or contact is set up correctly.
- Check spam for alert emails.
- Check status.cloudli.com, and ask your administrator to check the alert settings.
Managed Services
A managed service request, such as a set-up change, is not progressing.
- Check the request reference and its status in the portal.
- Check the details are complete, including the site and the users affected.
- Contact your reseller or Cloudli support with the reference and the time.
Still not working?
Contact your reseller, or the business that provides your phone service, first, since they manage your set-up. For a platform-wide problem, contact Cloudli support through the help option on the Cloudli website. Have your business name, the extension or number, the exact error text, and the time with your time zone. Never send passwords or account credentials in a support message. Live incident updates are on status.cloudli.com.
Most phone-service problems come from a network, a number or routing setting or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Cloudli's side.
Frequently asked questions about Cloudli
Is Cloudli down right now?
No. Based on the latest status data on this page, Cloudli (cloudli.com) is up and running normally. The most recent incident, "Inbound PSTN calls affected by SIP trunk provider issue", was resolved (last update Oct 22, 2026).
What should I do if Cloudli is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for cloudli.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Cloudli incident?
The most recent incident on record is "Inbound PSTN calls affected by SIP trunk provider issue", last updated on Oct 22, 2026. It has been resolved.
How many people reported problems with Cloudli recently?
No user reports about Cloudli were submitted in the last 48 hours.
How do I report a problem with Cloudli?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Cloudli status page?
The official status page for Cloudli is status.cloudli.com.
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