Zoom down?
Zoom provides video conferencing, online meetings, chat, and collaboration tools for businesses and individuals.
Recent User Report Trends for Zoom
Aggregated reports in the last 48 hours.
What is Zoom's current status?
All systems are operational
No active incidents reported.
User Reports for Zoom
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Performance
45/ 100
Accessibility
79/ 100
Best Practices
57/ 100
SEO
85/ 100
Page Load Time
11.37s
Page Size
9.82MB
Requests
229
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About Zoom & Technical Insights
Zoom targets a global audience, including individuals, students, educators, and businesses of all sizes, for diverse purposes like remote work, online learning, and social connections. It caters to all tech-savviness levels with a user-friendly, multi-device platform. [3, 20, 21, 27, 38, 41]
Technologies Used
Website Details & Offering
Primary Call to Action
Sign Up / Get Started Free
Secondary Calls to Action
Request a DemoContact SalesLearn MoreDownloadSign InExplore Plans & PricingJoin a MeetingHost a Meeting
Advertisements Present?
None
Allows User Accounts?
Yes
Headquarters Country
United States
Language
English
Primary Category
Technology and Software
Revenue Source
Subscriptions
Pricing Summary
Freemium model with various subscription tiers (Pro, Business, Enterprise) billed monthly or annually, offering different participant limits, features, and storage. A free Basic plan is available with limitations. [5, 8, 10, 11, 12, 23, 30, 33]
Value Proposition
To provide a reliable, user-friendly, and frictionless cloud-based platform for video, voice, content sharing, and chat, enabling seamless communication, collaboration, and productivity for individuals and businesses. [1, 3, 12, 20, 27]
Content & Features
Tone & Style
ProfessionalClearDirectCorporateEmpoweringCollaborativeAccessible
Content Freshness Clues
News/Blog sections with dates (e.g., 'Zoom blog' [32])Updated statistics and market share figures (e.g., 'As of April 2024' [21], 'As of 2025' [40, 43])Announcements of new features (e.g., 'Launched Zoom AI Companion' [13], 'Zoom Workplace' [7, 30])Strategic partnerships ('Zoom and Mitel announce strategic partnership' [42])Industry report mentions (e.g., 'The Forrester Wave™: UCaaS 2025' [42])
Highlighted Features
Video meetingsVoiceWebinarsChatScreen sharingRecordingVirtual backgroundsBreakout roomsAI CompanionWhiteboardTeam ChatMail & CalendarClips (short-form videos)NotesWorkflow AutomationSchedulerCustom AvatarsZoom PhoneZoom Events & WebinarsZoom Rooms
Mentioned Integrations
SlackSalesforceHubSpotMicrosoft 365Google WorkspaceOutlook CalendarZapierNotionZoom Developer Platform / App Marketplace
Target Audience Insights
Target Category Focus
Business Services
Target Country
Global
Audience Expertise Level
General Public / Beginner to Intermediate
Job Type
All (Professionals, Educators, Students, General Public)
Income Level
All (Individuals to Enterprise)
Geographic Focus
Global
Brand Preference
Businesses and individuals seeking reliable, user-friendly video communication
Gender Focus
All
Education
All
Device Type
Multi-device users (desktop, mobile, conference room systems)
Target Age Range
All
Interests
Professional communication, remote collaboration, virtual events, online learning, social connection
Tech Skills
All (General Public)
Trust & Support Signals
Support Channels Mentioned
Email supportLive chat / ChatbotPhone supportOnline help request form / Web ticketsHelp Center / Support Center / Knowledge Base / FAQsZoom CommunityHow-to videosLearning Center
Trust Signals Present
Professional and clear website designComprehensive 'About Us' and 'Contact Us' sections with company details and global offices [13, 20, 29, 37]Clear pricing plans and freemium model [8, 10, 30]Mention of security features and compliance (e.g., FedRAMP authorization for Government [39], Security White Paper [39])High market share and large user/customer base (over 500 million users, 504,900+ business customers) [40, 43]Awards and recognition from industry analysts (e.g., Gartner, Forrester) [27, 42]Publicly traded company (NASDAQ: ZM) [27, 31]Multiple support channels available [4, 26, 29, 30]Positive customer feedback (Net Promoter Score of 69 [1])Presence of 'Trust Center' [29, 32]
Company Info Sections
About Us pageMission statementLeadership teamCompany history (founded 2011 by Eric Yuan)Headquarters location (San Jose, California) and global officesCareers page / open rolesInvestors relationsSustainability & ESGPress / Media KitContact Information (address, phone)
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Additional Domain & Security Details
- Domain Name
- zoom.us
- Registrar
- MarkMonitor, Inc.
- Registrar IANA ID
- 292
- Registrar Email
- abusecomplaints@markmonitor.com
- Registrar Phone
- +1.2086851750
- Registrar Website
- http://www.markmonitor.com
- Creation Date
- April 24, 2002
- Expiration Date
- April 23, 2027
- Days Remaining
- 630 days
- Registry Status
- clientTransferProhibited
- clientDeleteProhibited
- clientUpdateProhibited
- serverUpdateProhibited
- serverDeleteProhibited
- serverTransferProhibited
- Last Checked (Registry)
- August 2, 2025 at 12:20:56 AM UTC