Status updated
Luminary is a wealth technology company that provides an AI-powered estate planning platform for wealth advisors, family offices and estate attorneys. It ingests complex estate planning documents, such as trusts and wills, and automatically extracts key information to create interactive visual diagrams of how wealth flows across entities and beneficiaries. Luminary helps advisors model scenarios, track assets across entities, and present clear reports to clients. Wealth management firms use Luminary to deliver sophisticated estate planning at scale.
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Recent User Report Trends for Luminary
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What is Luminary's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Luminary
Recent issues reported by users from around the world.
No user reports for Luminary in the last 30 days.
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Performance Insights
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About Luminary & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A premium Webflow-built SaaS marketing site using rare Adobe Fonts, GSAP/Swiper motion, and heavy HubSpot/Google analytics to convert finance professionals into estate-planning subscribers.
What stands out
- Rare Adobe Fonts adoption signals a brand-led, design-forward SaaS despite a conservative finance audience.
- The stack is marketing-first: Webflow, HubSpot, GSAP, and Swiper suggest the public site is a lead-gen engine, not the product app itself.
- Multiple overlapping analytics and ad trackers (GA, GTM, Clarity, HubSpot, LinkedIn, Floodlight) indicate sophisticated B2B demand generation.
- Typekit and Adobe Fonts duplicate the same font service, a minor performance cleanup opportunity.
Technologies withluminary.com uses
- Swiper — Swiper provides touch-friendly carousels for testimonials, feature tours, or advisor case studies on the marketing site.
- Linkedin Insight Tag — Tracks B2B LinkedIn ad engagement for finance audiences.
- GSAP — GSAP drives premium scroll animations and interactive storytelling, helping estate-planning SaaS explain complex wealth-transfer workflows visually.
- jsDelivr — jsDelivr CDN serves open-source libraries, suggesting optimized asset delivery and possible custom Webflow code injections.
- Cloudflare — Provides CDN, DNS, and security at the edge.
- Adobe Fonts — Premium Adobe typography signals brand credibility and trust for estate-planning professionals; rare adoption suggests deliberate investment in polished financial presentation.
- jQuery — Supports legacy DOM interactions in the Webflow build.
- core-js — Polyfills modern JavaScript for older browsers.
- DoubleClick Floodlight — Google Floodlight tracks paid campaign conversions and remarketing, indicating active demand generation for financial advisor subscriptions.
- Google Analytics — Measures core traffic and engagement.
- Microsoft Clarity — Clarity session recordings and heatmaps reveal how finance professionals navigate estate-planning content, informing UX and conversion fixes.
- Webpack — Bundles and optimizes JavaScript assets.
- HubSpot Analytics — HubSpot analytics connects site behavior to CRM, supporting subscription lead scoring and advisor funnel optimization.
- Webflow — Webflow powers the marketing site, enabling rapid page iteration and visual design without heavy engineering, typical of growth-stage SaaS.
- Typekit (Adobe Fonts) — Legacy Adobe Fonts alias; reveals an older Adobe typography account carried into the current Webflow build.
- HSTS — Enforces HTTPS for secure finance-sector browsing.
- Open Graph — Controls social sharing previews on LinkedIn and other platforms.
- HubSpot — HubSpot anchors the subscription funnel, managing forms, CRM, email automation, and lead nurturing for estate-planning professionals.
- Google Tag Manager — Centralizes marketing and analytics tag deployment.
- Priority Hints — Hints critical resource priority for faster loading.
- HTTP/3 — Delivers faster, lower-latency connections.
How these technologies work together
- HubSpot requires HubSpot Analytics — HubSpot Analytics is native to HubSpot; it cannot function without the HubSpot platform.
- Adobe Fonts overlaps with Typekit (Adobe Fonts) — Typekit is Adobe Fonts' legacy name, so both signals likely load the same font service redundantly.
- GSAP works alongside Webflow — GSAP adds cinematic scroll motion to Webflow pages, reinforcing a premium, trustworthy SaaS brand.
- Google Analytics works alongside Google Tag Manager — GTM deploys Google Analytics, giving centralized control over measurement across the marketing site.
- HubSpot works alongside Linkedin Insight Tag — LinkedIn tracks ad engagement while HubSpot nurtures those finance leads through subscription funnels.
- Google Analytics works alongside Microsoft Clarity — Clarity heatmaps complement GA metrics to explain visitor behavior on complex estate-planning pages.
- Swiper works alongside Webflow — Swiper enhances Webflow with touch carousels for testimonials and feature showcases.
- HubSpot integrates with Webflow — HubSpot forms embedded in Webflow capture subscription leads directly into CRM.
- DoubleClick Floodlight integrates with Google Tag Manager — GTM orchestrates Floodlight conversion tags, linking paid media to HubSpot lead outcomes.
- core-js integrates with Webpack — Webpack bundles core-js polyfills, ensuring legacy browser compatibility for finance professionals.
- GSAP works alongside jsDelivr — GSAP may be served via jsDelivr, accelerating animation library delivery across global visitors.
- Cloudflare works alongside Priority Hints — Cloudflare edge delivery plus Priority Hints optimizes critical asset loading for faster page experiences.
- jQuery works alongside Webflow — Webflow often includes jQuery for legacy interactions alongside modern libraries like GSAP.
- Cloudflare works alongside HSTS — Cloudflare applies HSTS headers, enforcing secure encrypted browsing for finance-sector visitors.
- Cloudflare runs on HTTP/3 — Cloudflare enables HTTP/3, speeding up secure delivery to global finance users.
- Linkedin Insight Tag works alongside Open Graph — Open Graph shapes LinkedIn preview cards while Insight Tag measures B2B ad reach.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain withluminary.com.
Domain name active since 2022
withluminary.com has been a registered domain since May 2022 — 4 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers and deletion, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until May 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Luminary not working
Luminary provides streaming video and audio content through its app and website. Subscribers watch and listen on phones, tablets, computers and smart devices. Find your symptom below. Most problems come from a sign-in, a subscription status, a device or network setting, or the service itself. Check that your subscription is active before you assume the service has failed.
Jump to what you are seeing
- App Crashing
- Login Failed
- Website Down
- Playback Issues
- Audio Buffering
- Subscription Error
- Search Not Working
- Download Failed
App Crashing
The app closes unexpectedly, or it will not open.
- Update the app from your app store, and restart the device.
- Check there is enough free storage on the device.
- Check status.withluminary.com, and report the device model and the time.
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the email address you subscribed with.
- Try a private window to rule out an old session.
Website Down
The Luminary website does not load for you.
- Open the page in a private window and on another network.
- Check status.withluminary.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Playback Issues
Content does not play, or it stops and starts.
- Check your connection, and lower the quality setting if the player offers it.
- Turn off any ad blocker or privacy extension that may block the player.
- Check status.withluminary.com, and try another device.
Audio Buffering
Audio keeps pausing to load.
- Check your connection, and close other programs that use the internet.
- Download the episode in the app, if the app offers downloads.
- Check status.withluminary.com, and try again later.
Subscription Error
Your subscription does not show as active, or it shows the wrong plan.
- Check the subscription status in your account, and the date of the last payment.
- Sign out and back in, so the app refreshes your access.
- Check status.withluminary.com, and contact support with the order reference and the time.
Search Not Working
Search returns nothing, or it misses content you can see.
- Check the spelling of the search words, and try a shorter search.
- Clear any filters you have turned on.
- Check status.withluminary.com, and report the search words and the time.
Download Failed
An episode will not download to your device.
- Check you have enough free storage, and a steady connection.
- Check the content is available for download in your plan.
- Check status.withluminary.com, and try the download again.
Still not working?
Contact Luminary support through the help option in the app or on the Luminary website. Have the email address on your account, the title or episode name, the exact error text, the device, and the time with your time zone. Never send your password or payment card details in a message. Live incident updates are on status.withluminary.com.
Most streaming problems come from a sign-in, a subscription check or a connection, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Luminary's side.
Frequently asked questions about Luminary
Is Luminary down right now?
No. Based on the latest status data on this page, Luminary (withluminary.com) is up and running normally. The most recent incident, "OpenAI API error rates elevated", was resolved (last update Sep 17, 2026).
What should I do if Luminary is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for withluminary.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Luminary incident?
The most recent incident on record is "OpenAI API error rates elevated", last updated on Sep 17, 2026. It has been resolved.
How many people reported problems with Luminary recently?
No user reports about Luminary were submitted in the last 48 hours.
How do I report a problem with Luminary?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Luminary status page?
The official status page for Luminary is status.withluminary.com.
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