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Hedera down?
Hedera is a public distributed ledger network that uses hashgraph consensus to provide fast, secure and energy-efficient transactions with low, predictable fees. It is governed by a council of major global organisations and offers services including smart contracts compatible with the Ethereum Virtual Machine, a token service for creating and managing digital assets, and a consensus service for verifiable data logging. The native cryptocurrency is HBAR. Enterprises and developers use Hedera for payments, tokenization, supply chain tracking and sustainability applications.
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Recent User Report Trends for Hedera
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What is Hedera's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Hedera
Recent issues reported by users from around the world.
No user reports for Hedera in the last 30 days.
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Performance Insights
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About Hedera & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A polished, SEO-driven enterprise CMS with heavy marketing automation, presenting a blockchain platform as a trustworthy, developer-friendly business.
What stands out
- Use of Craft CMS suggests a deliberate choice for developer experience and security over more common WordPress.
- Seomatic + Open Graph indicates a sophisticated content marketing strategy targeting social and search.
- HubSpot integration reveals a B2B lead-generation focus, unusual for a blockchain site.
- GSAP and React show investment in interactive, engaging product demonstrations to explain complex tech.
Technologies hedera.com uses
- SEOmatic — SEO plugin for Craft CMS, providing fine-grained control over metadata for blockchain content. Signals serious organic search investment.
- React — JavaScript library for dynamic UI components, likely web3 widgets.
- GSAP — Web animation library used for smooth, engaging visuals on product pages. Reflects importance of polished UX to communicate tech innovation.
- jsDelivr — CDN for open-source libraries, ensuring fast, reliable delivery of assets. Supports performance and global reach.
- core-js — Polyfills for legacy browser compatibility.
- Google Analytics — Site traffic analytics.
- HubSpot Analytics — Tracks visitor behavior and conversions on the site. Integration with HubSpot CRM aligns with inbound lead nurturing.
- Yii — PHP framework underlying Craft CMS, offering robustness and performance. Chosen indirectly because Craft runs on Yii; stable and secure.
- reCAPTCHA — Bot protection for forms; reduces spam.
- Open Graph — Social sharing metadata.
- Craft CMS — Headless-capable CMS chosen for its content modeling flexibility and security, fitting enterprise compliance needs. Powers Hederas marketing site.
- HubSpot — CRM and marketing platform, used for lead capture, segmentation, and nurture workflows. Signals a serious B2B sales funnel.
- Google Tag Manager — Tag management for marketing and analytics scripts.
- Linkedin Insight Tag — Tracks LinkedIn ad conversions and audience insights.
- jQuery — Legacy DOM manipulation library; still common.
- Twitter Ads — Paid social campaign tool, likely to target crypto audiences on Twitter. Indicates performance marketing for adoption.
- PHP — Server-side scripting language; runs the CMS backend.
How these technologies work together
- Craft CMS requires Yii — Craft CMS is built on the Yii PHP framework, inheriting its security and caching patterns.
- Craft CMS requires SEOmatic — Seomatic is a Craft CMS plugin, reading content and generating optimized meta tags, sitemaps, and structured data.
- HubSpot runs on HubSpot Analytics — HubSpot analytics feeds contact behavior into HubSpot CRM, connecting marketing campaigns to sales.
- Open Graph requires SEOmatic — Seomatic automatically adds Open Graph tags to pages, controlling how links appear on social platforms.
- Google Analytics requires Google Tag Manager — GTM manages the Google Analytics script alongside other tags, centralizing deployment and reducing code changes.
- core-js runs on jsDelivr — core-js is delivered via jsDelivr CDN, providing polyfills with global edge caching.
- GSAP integrates with React — GSAP animates React-rendered components for interactive, high-performance visual effects.
- Craft CMS integrates with reCAPTCHA — reCAPTCHA protects Craft CMS forms, blocking automated submissions while maintaining user experience.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain hedera.com.
Secure, encrypted connection
Everything sent between visitors and this site travels encrypted.
Domain name active since 1998
hedera.com has been a registered domain since March 1998 — 28 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until February 2027.
DNS managed by Cloudflare
2 nameservers answer for this domain, so it stays reachable even if one goes offline.
Records last verified September 2026.
How to fix Hedera not working
Hedera is a public distributed ledger network. Developers and businesses use it to run applications, transactions and tokens, and to read data from its mirror node. Find your symptom below. Most problems come from a wallet connection, a network or API setting, a transaction that has not finished, or the network itself. Never share a recovery phrase or private key with anyone, including support staff. This guide does not give financial advice.
Jump to what you are seeing
- Website Down
- Network Issues
- API Down
- Transaction Failed
- Mirror Node Error
- Staking Issues
- Portal Login Failed
- Wallet Connection
Website Down
The Hedera website does not load for you.
- Open the page in a private window and on another network.
- Check status.hedera.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Network Issues
Transactions are slow to confirm, or the network does not respond.
- Check status.hedera.com for a network incident.
- Wait a short time, then check the transaction status using its ID.
- Do not send the same transaction again until you know the state of the first one.
API Down
Calls to the Hedera API fail or return an error.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key or account ID is for the right network, test or main.
- Retry with a growing delay, and check status.hedera.com if several calls fail together.
Transaction Failed
A transaction is rejected, or it does not confirm.
- Read the error code returned, which usually names the cause, such as insufficient fees or a wrong account.
- Check the transaction ID and its status on the network before you try again.
- Check status.hedera.com, and report the transaction ID and the time to your developer.
Mirror Node Error
Data from the mirror node is missing, or it is out of date.
- Allow time for the mirror node to catch up with the latest transactions.
- Check the query's time range and the account or token you are asking about.
- Check status.hedera.com, and report the query and the time.
Staking Issues
A staking reward or a staking change does not show as expected.
- Check the staking settings on the account, and when the change was made.
- Allow time for rewards to appear, since they are calculated on a schedule.
- Check status.hedera.com, and contact the wallet or service you staked with, using its official support.
Portal Login Failed
Sign-in to the portal is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the account that owns the portal access.
- Try a private window to rule out an old session.
Wallet Connection
A wallet will not connect to the app or the portal.
- Check the wallet app is up to date, and that you are on the same network as the app.
- Disconnect and connect again, and approve the request in the wallet itself.
- Check status.hedera.com, and never enter your recovery phrase into a website or a message.
Still not working?
Contact your developer or your organisation's Hedera administrator first, since they manage accounts and integrations. For a network-wide problem, contact Hedera through the help option on its official website. Have the account ID, the transaction ID, the exact error code, and the time with your time zone. Never send a recovery phrase, private key or password in a message. Live incident updates are on status.hedera.com.
Most ledger problems come from a wallet connection, a fee setting or a transaction still confirming, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on the network's side.
Frequently asked questions about Hedera
Is Hedera down right now?
No. Based on the latest status data on this page, Hedera (hedera.com) is up and running normally.
What should I do if Hedera is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for hedera.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with Hedera recently?
No user reports about Hedera were submitted in the last 48 hours.
How do I report a problem with Hedera?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Hedera status page?
The official status page for Hedera is status.hedera.com.
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