Gleap GmbH down?
All-in-one AI customer feedback platform with bug reporting, live chat, and AI bot.
Recent User Report Trends for Gleap GmbH
Aggregated reports in the last 48 hours.
What is Gleap GmbH's current status?
All systems are operational
No active incidents reported.
User Reports for Gleap GmbH
Recent issues reported by users from around the world (last 30 days).
About Gleap GmbH & Technical Insights
Gleap targets businesses, specifically professional roles like developers, product managers, and customer support teams across all geographies. Their interest lies in improving product quality, customer experience, and streamlining workflows using AI and automation.
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Start your free Gleap trial now.
Secondary Calls to Action
Apply now (for startup program) [21]Learn more [6, 21]Get Coupons [1]Sign up [21]
Advertisements Present?
None
Allows User Accounts?
Yes
Headquarters Country
Austria
Language
English
Primary Category
Software as a Service (SaaS)
Revenue Source
Subscriptions
Pricing Summary
Gleap offers a Free Plan with limited features, a Hobby Plan at $31-$39/month, a Team Plan at $119-$149/month, and an Enterprise Plan starting from $399-$499/month. There's a 2-week free trial for all plans and a startup program offering a 50% discount for three years. [1, 4, 11, 15, 21]
Value Proposition
Gleap is an AI-first customer feedback and support platform that helps companies improve digital products, boost sales, and enhance customer relationships through efficient bug reporting, live chat, feedback collection, and support automation. [1, 2, 5, 8, 10, 15]
Content & Features
Content Freshness Clues
Blog posts with dates (e.g., "August 6, 2025", "June 9, 2025", "July 29, 2025") [8, 22, 23]News & release notes section [6, 13]Mentions of consistent updates [7]
Highlighted Features
AI-powered customer feedback [1, 2, 5, 10]Visual bug reporting with replay videos, logs, and screenshots [1, 2, 6, 7, 8, 10, 13]AI bot (Kai) for 24/7 automated support [2, 5, 6, 10, 15]Live chat [2, 5, 6, 7, 10, 15]Public product roadmaps [1, 5, 6, 7, 8, 10, 13, 15]Surveys for user feedback [2, 6, 7, 8, 10, 13, 15]Interactive product tours [2, 6, 10, 15]Onboarding checklists [1, 6, 15, 21]Marketing automation (targeted campaigns, in-app messaging) [6, 10, 13]Comprehensive knowledge base [2, 5, 6, 8, 10, 13, 15]Integrations with various tools [1, 4, 6, 14, 19, 22, 23, 24]
Mentioned Integrations
Jira [6, 14, 19, 22]Trello [14, 19, 23]Slack [6, 14, 19, 23]Linear [14, 19]GitHub [6, 14, 19]Salesforce [14, 19]Asana [14, 19]Notion [14, 19]ClickUp [12, 14, 19]Zendesk [5, 6, 14, 19]HubSpot [6, 14, 19]Microsoft Teams [14, 19, 23]Discord [14, 19]Webhooks [14, 19]Zapier [14, 19, 23]Azure DevOps [14, 19]Stripe [14, 19]Calendly [14, 19]Shopify [14, 26]Email [14, 19]Helpscout [19]ChargeBee [19]Plutio [14, 19]awork [14, 19]Shortcut [14, 19]GoHighLevel [19]
Tone & Style
ProfessionalTechnicalSolution-orientedFriendlyEmpoweringModern
Target Audience Insights
Target Category Focus
Business Services
Target Country
Global
Audience Expertise Level
Intermediate to Expert (Professional)
Job Type
Developers, Product Managers, Customer Support Teams
Income Level
Small to Enterprise Businesses
Geographic Focus
All
Brand Preference
Tech-forward SaaS/App companies
Education
Professional/Higher Education
Interests
Product Development, Customer Experience, Software Quality, Automation
Device Type
Desktop, Mobile, Web
Tech Skills
High
Trust & Support Signals
Company Info Sections
About Us page (implied by descriptions) [1, 2, 5, 8]Founding year: 2020 [16]Location: Dornbirn, Austria [16]Co-founder mentioned [26]Mission statement (implied) [23]
Support Channels Mentioned
AI bot (Kai) [2, 5, 6, 10]Live Chat [2, 5, 6, 10, 15]Knowledge Base/Help Center [2, 5, 6, 8, 10, 13]Email support [20]Dedicated account manager (Enterprise plan) [4]Docs [8]
Trust Signals Present
Testimonials and positive user reviews [1, 15, 18, 20, 25, 26]"Trusted by 4,500+ customers" [6]Extensive list of integrations with popular tools [6, 14, 19]Clear pricing structure and free trial [1, 4, 11, 21]Company information (e.g., location, founding year) [16]Mentions of security and data protection in reviews [18]
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Related Keywords
These keywords represent common themes, topics, and technologies associated with gleap.io.
customer supportai-poweredsupport osbug reportinguser feedbackproduct developmentcustomer engagementonboardinghelp centerroadmappingfeature requestslive chatsurveysemail campaignsproduct tourschecklistsco-browsein-app announcementsautomated knowledge baseai botscustomer insightsuser datatech startupssaascustomer experiencesoftware developmentuser onboardingfeedback managementcustomer communicationproduct managementsupport automationai agentscustomer successuser activationmobile appswebsitescustomer support softwarefeedback collectionproduct improvementcustomer relationship management