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Technology · Business & Marketing

Zendesk

zendesk.com
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A robust, cloud-based customer service and engagement platform offering a suite of customizable tools. It includes help desk ticketing, knowledge base creation, customer portals, and community forums. Zendesk's solution is scalable, making it suitable for businesses of all sizes. It offers advanced features like AI-powered automation, omnichannel support, and detailed analytics. The platform's flexibility allows businesses to create a tailored customer service experience that aligns with their brand and customer needs.

Zendesk belongs toDocumentationIssue trackersLive chatcategories.

16websites

use it — 0.6% of the 2,555 websites we scanned in the last 12 months

#7of 64

tools in its category seen in our scans (we recognize 506)

6public pages

on UptimeCard — open any of them to see how that site is doing

0.97% of all websites we track run Zendesk

At a glance

UptimeCard's own scans and tests of 2,555 websites · refreshed weekly

How Zendesk sites scoreout of 100 · hover or tap a score for details

38PerformancePooraverage site: 5091AccessibilityGoodaverage site: 8977Best practicesFairaverage site: 9391SEOGoodaverage site: 92

Page load time

Loads about 26% slower than the average site

Zendesk sites
5.4 s
All sites
4.3 s

Most Zendesk sites load in 4.4–5.7 s. Home page weight: 3.7 MB vs 3.3 MB for all sites. 5 public sites measured.

Who uses it?

Software as a Service (SaaS) is the biggest group

Software as a Service (SaaS)33%
Technology and Software33%
Business Services17%
Finance and Banking17%

Share of 6 classified public sites. “× average” compares with all 961 public sites.

How Zendesk sites are built

Closest partners. The number says how many times more often the tool runs on Zendesk sites than on an average website. Hover a partner for its share of sites.

Sentry5×Facebook Pixel2×Cloudflare Bot Management2×

Usually installed alongside

The bigger the bubble, the more of the 16 Zendesk sites also run the tool. Colour shows what the tool does. Hover or tap a bubble for details.

Google Analytics88%Facebook Pixel44%Microsoft Clarity25%Google Tag Manager81%HubSpot25%Microsoft Advertising19%OneTrust19%Cart Functionality19%Shopify19%
AnalyticsTag managerMarketingAdvertisingCookie consentOnline store

Similar tools in its category

Documentation: 506 tools known, 64 seen in our scans

Qualified79 sitesAlternativeWhatsApp Business Chat76 sitesAlternativeHubSpot Chat57 sitesAlternativeIntercom32 sitesAlternativeAtlassian Statuspage20 sitesAlternativeTawk.to14 sitesAlternativeMedallia11 sitesAlternativeLivePerson10 sitesAlternativeSentry233 sitesUsed together

Websites using Zendesk

16 websites use Zendesk: 0.6% of the 2,555 websites we scanned in the last 12 months. A selection is shown below.

Scores are out of 100: P Performance · A Accessibility · B Best practices · S SEO. Green 80+, yellow 65–79, orange 50–64, red below 50. The dot shows whether our last scan found the site failing (red) or not (green); Red, amber or blue: an active incident on the site's status page (outage, degraded, maintenance) or a failing scan; amber also means a certificate ending within 30 days. Hover the dot for details.

Questions about Zendesk

How many websites use Zendesk?
We found Zendesk on 16 of the 2,555 websites we scanned in the last 12 months (0.6%). 6 of them have a public status page.
What is Zendesk often used with?
Among the websites we scan, Zendesk is often found alongside Google Analytics (87.5% of its sites), Google Tag Manager (81.3% of its sites), Cloudflare (62.5% of its sites).
What are the alternatives to Zendesk?
Other documentation tools we recognize include Sentry, Qualified, WhatsApp Business Chat, HubSpot Chat.

Is your website built with Zendesk?

UptimeCard checks it around the clock, tells you the minute it stops answering, and gives your visitors a status page.

Monitor my site freeCreate a status page