Featurebase down?
Recent User Report Trends for Featurebase
Aggregated reports in the last 48 hours.
What is Featurebase's current status?
All systems are operational
No active incidents reported.
User Reports for Featurebase
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Performance
50/ 100
Accessibility
94/ 100
Best Practices
96/ 100
SEO
92/ 100
Page Load Time
2.47s
Page Size
11.27MB
Requests
152
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About Featurebase & Technical Insights
Featurebase targets SaaS companies, small to growing startups, and product, marketing, and support teams. The audience comprises professionals focused on product development, customer feedback, user engagement, and streamlining support workflows, aiming to build better products based on user insights. [2, 6, 7, 10, 17, 18, 23]
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Get started - free
Secondary Calls to Action
View demoLoginSign upContact usView all Feedback & Roadmaps featuresView all Support Platform featuresView all Help Center featuresView all Changelog features
Advertisements Present?
None
Allows User Accounts?
Yes
Primary Category
Other
Pricing Summary
Freemium model with paid subscription plans: Free plan, Starter ($49/month), Growth ($99/month), and Business ($207/month). A 10-day free trial is available for paid plans without a credit card. [6, 16]
Value Proposition
Featurebase provides an all-in-one platform for SaaS companies and product teams to streamline feedback collection, manage user requests, reduce support loads, and announce product updates, helping them build products their users love. [2, 7, 10, 12, 13, 17, 18, 26]
Content & Features
Content Freshness Clues
Blog posts with recent update dates (e.g., Dec 29th 2023 mentioned in a founder story) [31]Changelog page with recent updates [29, 30]Privacy Policy 'Last update: Sep 25, 2023' [9]Terms of Use 'Last updated: August 5th, 2024' [34]Alternatives comparison articles often list current year (e.g., 2024, 2025) [1, 5, 8, 11, 23]
Highlighted Features
Feedback collection (Feedback Portal, in-app widgets, voting) [12, 13, 14, 15, 36]Roadmaps (public, customizable) [12, 13, 14, 15]Changelogs (public page, in-app widgets, email notifications, AI generated) [12, 13, 14, 15, 28, 30, 35]Surveys (NPS, CSAT, multi-step, user targeting) [12, 13, 15, 18, 21, 23]Support Platform (Unified Inbox, AI agents, AI replies, email support) [12, 15, 24]Help Center/Knowledge Base (self-serve, AI search answers, SEO optimized) [12, 13, 15, 24]AI features (duplicate detection, AI agent, AI replies, AI generated changelogs) [12, 24, 36]User segmentation and prioritization by revenue [14, 15, 36]Custom domain & branding [14, 36]Automatic email updates for users [12, 14, 15, 35]SSO and SDK for user authentication [14, 36]
Mentioned Integrations
Slack [3, 12]Intercom [3, 12]Jira [3, 12, 24]GitHub [12]Linear [3, 12, 13, 24]HubSpot [24]
Tone & Style
ProfessionalModernDirectUser-friendlyHelpfulEmpathetic
Target Audience Insights
Audience Expertise Level
Intermediate to Expert
Job Type
Product Managers, Product Teams, Marketing Teams, Support Teams, Founders, Developers
Income Level
Small to Mid-sized Businesses, Startups
Geographic Focus
All
Brand Preference
Companies seeking efficient product feedback and support solutions
Device Type
All (Web-based platform, in-app widgets)
Interests
Product Development, Customer Feedback, User Engagement, Roadmap Planning, Customer Support, SaaS, Startup Growth
Tech Skills
Intermediate to Expert
Trust & Support Signals
Company Info Sections
About Us page [10]Team Bios (3 co-founders: Robi, Bruno, Markus) [10]Mission Statement (implied: building better products with user collaboration) [10]Location (Tallinn, Estonia) [10, 34]Founded (end of 2020) [10]Bootstrapped and profitable [10]
Support Channels Mentioned
Email (support@featurebase.app) [9, 32, 34]Knowledge Base/Help Center [10, 17, 24, 37]In-app Messenger/Chat (implied by support platform features) [15, 24]Discord community [32]
Trust Signals Present
Customer testimonials with names and company affiliations [2, 7, 12]Customer logos (User.com, Opensea, Lovable, Instantly) [12, 24, 36]Clear pricing page [6]Dedicated 'About Us' and 'Team' pages [10]Privacy Policy and Terms of Service links [9, 10, 34]Support contact information (email) [9, 32, 34]Mention of SOC 2 compliance [10]Active blog and changelog [10, 11, 29]Help Center/Knowledge Base [10, 17, 24, 37]Professional and modern website design
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Additional Domain & Security Details
- Domain Name
- featurebase.app
- Last Checked (Registry)
- August 2, 2025 at 06:48:15 AM UTC