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Goodays.co

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CX Management Platform

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What is goodays.co?

Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty, boost performance, and achieve growth objectives by putting customers at the heart of every employee's work.

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Recent user report trends for goodays.co

Aggregated user reports in the last 48 hours.

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Site health

95%

Performance

99

Accessibility

96

Best Practices

93

SEO

92

Avg. health score by country

Hover over a country for details from the last test run.

United States flag
USA

United States

92

Germany flag
DEU

Germany

85

Singapore flag
SGP

Singapore

94

Australia flag
AUS

Australia

95

South Africa flag
ZAF

South Africa

85

Brazil flag
BRA

Brazil

89

Technologies used

Analytics
Linkedin Insight TagLinkedin Insight Tag
Business & Marketing
Linkedin AdsLinkedin Ads
Other
WebpackWebpack
Servers
Next.jsNext.js
Amazon S3Amazon S3
AzureAzure
Azure Front DoorAzure Front Door
Amazon Web ServicesAmazon Web Services
Web Development
Next.jsNext.js
ReactReact
Node.jsNode.js

More Details About Goodays

Omnichannel Engagement

Capture customer feedback across all touchpoints, including physical locations, websites, and customer service interactions. Diversify collection channels with surveys designed for conversion to strengthen measurement.

AI-Powered Insights

Deeply analyze customer satisfaction metrics, identify areas for improvement, and measure the impact of actions with sentiment analysis. AI assistant generates summaries and suggests action plans.

E-Reputation Optimization

Transform satisfied customers into brand ambassadors by delivering exceptional experiences. Improve Google ratings by generating more reviews and track performance across your network.

Meet our customers

"We use Goodays as the foundation of our Voice of the Customer program. We cover all relevant customer journeys, both online and offline, for all our countries."

François Gauduffe Head of Customer Experience Rexel

"Goodays allows us to listen, consider and respond..."

Céline Zuliani Customer Experience Director Castorama - Kingfisher Group

  • AI-powered customer experience management
  • Omnichannel customer satisfaction measurement
  • Real-time dissatisfaction alerts
  • AI-assisted response system
  • Customer Relationship Score metric
  • 96% survey conversion rate
  • 70% customer win-back rate
  • Sentiment analysis for real-time tracking
  • Google review generation optimization
  • Competitor benchmarking capabilities
  • Seamless API integration
  • Multidisciplinary support teams
  • Data encryption and security
  • 100% platform adoption rate
  • +11pts NPS increase observed