
Goodays.coCurrent Status
Unclaimed
CX Management Platform
What is goodays.co?
Goodays is a customer experience management platform that helps businesses optimize customer satisfaction and loyalty, boost performance, and achieve growth objectives by putting customers at the heart of every employee's work.
Recent user report trends for goodays.co
Aggregated user reports in the last 48 hours.
Experiencing issues? Check the full status page to see detailed history and report a problem.
View Full Status PageSite health
95%
Performance
99
Accessibility
96
Best Practices
93
SEO
92
Avg. health score by country
Hover over a country for details from the last test run.
United States
92
Germany
85
Singapore
94
Australia
95
South Africa
85
Brazil
89
Technologies used
More Details About Goodays
Omnichannel Engagement
Capture customer feedback across all touchpoints, including physical locations, websites, and customer service interactions. Diversify collection channels with surveys designed for conversion to strengthen measurement.
AI-Powered Insights
Deeply analyze customer satisfaction metrics, identify areas for improvement, and measure the impact of actions with sentiment analysis. AI assistant generates summaries and suggests action plans.
E-Reputation Optimization
Transform satisfied customers into brand ambassadors by delivering exceptional experiences. Improve Google ratings by generating more reviews and track performance across your network.
Meet our customers
"We use Goodays as the foundation of our Voice of the Customer program. We cover all relevant customer journeys, both online and offline, for all our countries."
François Gauduffe Head of Customer Experience Rexel
"Goodays allows us to listen, consider and respond..."
Céline Zuliani Customer Experience Director Castorama - Kingfisher Group
- AI-powered customer experience management
- Omnichannel customer satisfaction measurement
- Real-time dissatisfaction alerts
- AI-assisted response system
- Customer Relationship Score metric
- 96% survey conversion rate
- 70% customer win-back rate
- Sentiment analysis for real-time tracking
- Google review generation optimization
- Competitor benchmarking capabilities
- Seamless API integration
- Multidisciplinary support teams
- Data encryption and security
- 100% platform adoption rate
- +11pts NPS increase observed