Virgin Media UK down?
A UK-based business offering broadband services with O2 perks, fast WiFi guarantees, and easy switching deals.
Recent User Report Trends for Virgin Media UK
Aggregated reports in the last 48 hours.
User Reports for Virgin Media UK
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Performance
28/ 100
Accessibility
95/ 100
Best Practices
96/ 100
SEO
92/ 100
Page Load Time
5.03s
Page Size
4.16MB
Requests
84
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About Virgin Media UK & Technical Insights
Virgin Media primarily targets the general public in the UK, with a significant audience aged 25-34 and a male skew. They offer services across various income levels, including social tariffs for lower-income households. Interests revolve around entertainment, news, and general connectivity for multiple devices.
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Check availability
Secondary Calls to Action
Sign inRegisterHelp and SupportShop Mobile PlansFind my dealSwitching broadband is easy
Advertisements Present?
Low
Allows User Accounts?
Yes
Headquarters Country
United Kingdom
Language
English
Primary Category
Business Services
Revenue Source
Subscriptions
Pricing Summary
Subscription-based for broadband, TV, phone, and mobile services; often bundled. Prices vary by package and speed (e.g., from £12.50/month for social tariff, £23.99/month for broadband only). Many deals offer no setup cost. Monthly prices increase each April by Retail Price Index + 3.9%. [10, 11, 13, 26, 27]
Value Proposition
Virgin Media provides superfast broadband, TV, landline, and mobile services, often bundled, emphasizing speed, reliability, and value for money, enhanced by Volt benefits for O2 customers, 'upgrading the UK'. [11, 13, 27, 28, 44]
Content & Features
Tone & Style
ProfessionalInformativeDirectCustomer-centricPromotionalApproachable
Content Freshness Clues
Press releases dated August 2025Blog section with 'latest tech related news'Pricing and deal updates explicitly mentioning 'August 2025'
Highlighted Features
Superfast/Ultrafast Fibre Broadband (up to 1Gbps/Gig1)Unlimited dataTV packages with hundreds of channels (including Sky Cinema, Sky Sports HD, Netflix, Disney+)Home phone servicesMobile services with O2 SIM benefits (Volt, double data, roaming)Intelligent WiFi Hub / WiFi Guarantee / WiFi MaxNo setup cost on many dealsSocial tariffs for eligible customersPriority from O2 rewards
Mentioned Integrations
NetflixDisney+O2 (as a merged entity and for mobile benefits)8x8 (for Virgin Media Business)Sky Sports app
Target Audience Insights
Target Category Focus
E-commerce
Target Country
United Kingdom
Audience Expertise Level
General Public
Job Type
All
Income Level
All, with specific social tariffs for lower-income households
Geographic Focus
United Kingdom
Brand Preference
Customers seeking fast, reliable broadband, TV, and mobile services
Gender Focus
Male-skewed (approx. 63% male, 37% female)
Target Age Range
General Public, with largest group 25-34
Interests
Entertainment (streaming, gaming, sports), News, General Connectivity
Device Type
Multiple devices (smartphones, tablets, laptops, smart TVs, gaming consoles)
Tech Skills
General Public
Trust & Support Signals
Support Channels Mentioned
Online help/support pages/guidesPhone (150, 0345 454 1111, 1908 in Ireland)Live Chat / MessengerEmail (for press enquiries)In-store visits
Trust Signals Present
Partnership with O2, a major UK mobile networkClaims of 'nation's fastest widely-available speeds'Comprehensive 'Help and Support' sectionClear pricing and terms, including future price increasesCommitment to sustainability and social responsibility initiatives (e.g., Carers UK partnership)'About Us' and 'Careers' pages with company informationCustomer reviews mentioned on third-party sites (e.g., 4.7/5 on Trustpilot on Uswitch)Offers social tariffs for eligible householdsIntelligent WiFi Hub and WiFi GuaranteeExplicit legal disclaimers and terms and conditions
Company Info Sections
About Us pageCareers pageMission statement/PurposePress releasesDetails of merger with O2Headquarters location (Reading, England)Number of employees (approx. 16,000-18,000)Ownership details (Virgin Media O2, a joint venture between Liberty Global and Telefónica)
Related Services & Domains
We've noticed that virginmedia.com is related to other domains. This could mean they are part of the same company, offer services in different regions, or are alternative versions of the same platform.
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Related Keywords
These keywords represent common themes, topics, and technologies associated with virginmedia.com.
broadbandcablevirgin mediadealspostcodeavailabilitym125m350gig1moviesstudent dealssecurityapple paygoogle payo2prioritywifiguaranteecreditweb safechild safeswitchingvoltmobile datafibre broadbandphoneweekend chatterm50m250m350
Additional Domain & Security Details
- Domain Name
- virginmedia.com
- Registrar
- Nom-iq Ltd. dba COM LAUDE
- Registrar IANA ID
- 470
- Registrar Email
- abuse@comlaude.com
- Registrar Phone
- +44.2074218250
- Registrar Website
- https://www.comlaude.com
- Creation Date
- February 27, 1999
- Expiration Date
- February 27, 2026
- Days Remaining
- 268 days
- Registry Status
- clientDeleteProhibited
- clientTransferProhibited
- clientUpdateProhibited
- serverDeleteProhibited
- serverTransferProhibited
- serverUpdateProhibited
- Last Checked (Registry)
- June 4, 2025 at 04:25:25 PM UTC