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ProcessMaker is a low-code business process automation and intelligent document processing platform. It lets organisations design workflows visually using BPMN, build forms, set decision rules and connect systems through APIs and connectors. AI features help extract data from documents, make decisions and optimise processes. ProcessMaker is used for approvals, onboarding, loan origination, claims, student services and many other workflows in industries such as banking, higher education and government. It helps teams eliminate paper and manual tasks, improve compliance and speed up operations.
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Recent User Report Trends for ProcessMaker
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What is ProcessMaker's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for ProcessMaker
Recent issues reported by users from around the world.
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Performance Insights
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About ProcessMaker & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A high-performance, headless-first marketing stack optimized for B2B lead generation, with conversion tracking and personalized engagement at its core.
What stands out
- Marko's presence alongside Next.js hints at a transitional or legacy micro-frontend architecture.
- Choice of Vercel + Sanity signals a content-as-code workflow likely managed by a lean internal platform team.
- The heavy HubSpot/Qualified/Floodlight cluster demonstrates an aggressive, integrated demand generation machine.
Technologies processmaker.com uses
- Qualified — Conversational ABM tool identifies in-market accounts and books meetings.
- Sanity.io — JavaScript client that fetches structured content from Sanity CMS.
- Tailwind CSS — Provides utility-first styling for rapid, consistent interface development.
- Sanity — Headless CMS turns content into structured APIs, enabling agile page building.
- React — Foundation for interface interactivity.
- Turbopack — Rust-based bundler speeds up Next.js development and builds.
- Vercel Analytics — Gives first-party usage data on Vercel without affecting performance.
- Webpack — Bundles frontend assets.
- Radix UI — Accessible headless component primitives underpin custom UI controls.
- Vercel Speed Insights — Monitors real user Web Vitals to continuously improve performance.
- Lucide — Lightweight icons used to build clean, scalable product UIs.
- Google Tag Manager — Manages marketing tag deployment.
- Vercel — Global edge platform hosting Next.js with automatic previews and scalability.
- ConveyThis — Provides multilingual translation to localize content for global market.
- DoubleClick Floodlight — Enables conversion tracking for paid media campaigns, revealing a data-driven B2B demand-generation funnel.
- HeroUI — Tailwind-based component library speeds development of polished React UI.
- Next.js — React framework delivering SEO-friendly SSR and fast static pages.
- HubSpot Analytics — Tracks site visitor behavior and connects it to HubSpot CRM for leads.
- CookieYes — Manages cookie consent, protecting data privacy across global visitors.
- HubSpot — CRM and marketing hub manages leads, campaigns, and nurturing workflows.
- Linkedin Insight Tag — Measures LinkedIn ad conversions.
- Google Analytics — Tracks universal site metrics.
- Priority Hints — Optimizes resource loading priority.
- Marko — Likely handles isolated legacy UI or server-side templates, suggesting incremental modernization of an older frontend.
- Node.js — Server-side JavaScript runtime.
- HSTS — Enforces secure HTTPS connections.
- Open Graph — Formats social media share previews.
How these technologies work together
- Next.js runs on Vercel — Next.js is deployed to Vercel's edge network, enabling instant previews and global serverless rendering.
- Next.js requires React — Next.js builds on React, adding SSR, file routing, and server components while using React's component model.
- Sanity requires Sanity.io — sanity-io is the official JavaScript client that reads content from Sanity's structured content API.
- CookieYes requires Google Tag Manager — CookieYes holds GTM tags until consent is granted, enforcing privacy while preserving ad measurement.
- HubSpot requires HubSpot Analytics — HubSpot analytics records page views and submissions directly to the HubSpot CRM for lead scoring.
- HubSpot integrates with Qualified — Qualified chat routes qualified conversations into HubSpot that then trigger sales workflows.
- Next.js integrates with Sanity — Sanity serves as the content backend for next-js pages, enabling structured authoring and previews.
- HeroUI requires Tailwind CSS — HeroUI components theme themselves using Tailwind's utility classes for consistent design tokens.
- Next.js requires Turbopack — Turbopack accelerates Next.js bundling and hot reloads, shortening developer feedback loops.
- DoubleClick Floodlight requires Google Tag Manager — GTM hosts Floodlight conversion tags so ad campaigns can attribute sign-ups and optimize bids.
- Next.js requires Webpack — Webpack remains the default production bundler for Next.js unless Turbopack is fully enabled.
- Vercel Analytics works alongside Vercel Speed Insights — Analytics tracks traffic patterns while Speed Insights measures Web Vitals, together surfacing UX bottlenecks.
- ConveyThis integrates with Next.js — ConveyThis feeds translated strings into Next.js via middleware, enabling global pages without rebuild.
- Radix UI works alongside Tailwind CSS — Radix provides unstyled behavior while Tailwind adds visual design, producing accessible branded controls.
- Lucide works alongside Radix UI — Lucide icons inside Radix component slots clarify actions without adding heavy icon font dependencies.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain processmaker.com.
Domain name active since 2005
processmaker.com has been a registered domain since March 2005 — 21 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until January 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified July 2026.
How to fix ProcessMaker not working
ProcessMaker runs business workflows such as approvals, onboarding and claims. Teams design them in a visual editor and connect them to other systems. Most problems come from a workflow step, a form, a connection to another system, or the platform itself. Find your symptom below and start with the quickest check.
Jump to what you are seeing
Website
The ProcessMaker website or workspace does not load for you.
- Open the page in a private window and on another network.
- Check status.processmaker.com for an active incident.
- If the page loads on another network, ask your IT team to check your firewall or proxy.
Process Intelligence
Process reports and analytics do not load, or show no data for a process.
- Check the date range and the process you selected. A process with no completed cases shows no data.
- Check the report has finished loading. Very large reports can take a while.
- Reload in a private window. If the report stays blank, send the process name and date range to support.
Agentic AI
An AI step in a workflow does not run, returns no result, or stops with an error.
- Check the AI step's settings and the connection it uses, such as the credentials for its provider.
- Check the input the AI step receives. Missing or empty fields can stop it.
- Run the step on one case first, to see the error on that case.
- If the step fails on every case, check status.processmaker.com and send the step name and error text to your administrator or support.
AI-Powered Onboarding
The automated onboarding step fails to read data from documents, or fails to create the onboarding case.
- Check the document is clear, readable and in a supported format.
- Check the onboarding form fields match what the document contains.
- Retry one case, and read its error message before retrying many.
Data Quality Automation
An automated data check or clean-up step flags records or fails.
- Read the check's result for the first flagged record. The rule that failed is shown there.
- Check the data the rule uses is complete and in the expected format.
- Change the rule only if the data is right and the rule is wrong, and ask your process owner to approve the change.
Still not working?
If it still does not work, contact ProcessMaker support through the help option in the platform or on processmaker.com. Have your workspace name, the process and case numbers, the exact error text, and the time it started with your time zone. Live incident updates are on status.processmaker.com.
Most workflow problems come from one step, one form or one connection, and they clear once that piece is corrected. The status page shows live platform incidents, so you can see whether a problem is outside your own process.
Frequently asked questions about ProcessMaker
Is ProcessMaker down right now?
No. Based on the latest status data on this page, ProcessMaker (processmaker.com) is up and running normally.
What should I do if ProcessMaker is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for processmaker.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with ProcessMaker recently?
No user reports about ProcessMaker were submitted in the last 48 hours.
How do I report a problem with ProcessMaker?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official ProcessMaker status page?
The official status page for ProcessMaker is status.processmaker.com.
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