Delay in generating yesterday's Piano Analytics data

A postmortem has been published for the incident that delayed generation of yesterday's Piano Analytics data.

The Piano Analytics data generation delay has been resolved and all scheduled exports have been sent.

We are continuing to monitor for any further issues after a fix was implemented for the delayed Piano Analytics data.

A fix has been implemented and data recovery is underway, already completed for around 90% of customers.

Piano Analytics continues investigating a delay in generating yesterday's data, with daily exports possibly pending while hourly and dataflow exports remain unaffected.

Piano Analytics is investigating a delay in generating yesterday's data; daily scheduled exports may be pending, while hourly and dataflow exports are unaffected.