Resolved
Last updated: October 8, 2026 at 07:11 PM UTC
Aura instance metrics issue under investigation
Affected Components
Updates
Resolved
October 8, 2026 at 07:11 PM UTC
The Aura instance metrics issue affecting some us-central1 customers has been resolved and metrics should now operate normally.
Investigating
October 8, 2026 at 06:41 PM UTC
Neo4j continues working with its cloud provider to resolve an instance metrics issue affecting some us-central1 customers; Aura instances remain operational.
Investigating
October 8, 2026 at 05:30 PM UTC
Neo4j continues working with its cloud provider to resolve an instance metrics issue affecting some us-central1 customers; Aura instances remain operational.
Investigating
October 8, 2026 at 04:30 PM UTC
Neo4j is working with its cloud provider to investigate an instance metrics issue affecting some us-central1 customers; Aura instances remain operational.
Identified
October 8, 2026 at 03:36 PM UTC
Neo4j has identified an issue affecting instance metrics for some us-central1 GCP customers; Aura instances remain operational.
Investigating
October 8, 2026 at 02:58 PM UTC
Neo4j is investigating an issue affecting instance metrics in the Aura Console and via the metrics endpoint.