
Salesforce Service Cloud
What is Salesforce Service Cloud?
Salesforce Service Cloud belongs to crm and Live chat categories.
Salesforce Service Cloud is a specialized customer service and support platform within the Salesforce ecosystem. It offers tools for managing customer inquiries across multiple channels, including phone, email, social media, and chat. The platform includes features like case management, knowledge bases, and AI-powered chatbots....
Salesforce Service Cloud Performance Insights
12 websites
Websites using Salesforce Service Cloud
Last 30 days uptimeⓘ
99.167%
2.91s
Page Load
54
Performance
79
Accessibility
85
Best Practices
91
SEO
Salesforce Service Cloud friendly technologies
Google Analytics
jQuery
Cloudflare
Webpack
LazySizes
HSTS
Salesforce
Open Graph
core-js
Google Tag Manager
Who Uses Salesforce Service Cloud?
User Demographics
Competitive Advantage
Faster, more accurate answers mean less time wasted finding solutions, valuing professionals' time and diverse backgrounds.
User demographics for sites using Salesforce Service Cloud
Education level
College Educated
Occupation
All
Race & ethnicity
All
Brand affinity
Luxury Brands
Political leaning
All
Tech savviness
Intermediate
User Demographics
Competitive Advantage
Faster, more accurate answers mean less time wasted finding solutions, valuing professionals' time and diverse backgrounds.
User demographics for sites using Salesforce Service Cloud
Education level
College Educated
Occupation
All
Race & ethnicity
All
Brand affinity
Luxury Brands
Political leaning
All
Tech savviness
Intermediate
Top Salesforce Service Cloud Alternatives

Channel.io
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Intercom
97 websites|88 uptime cardsIntercom is a versatile customer communication platform that enables businesses to engage with customers across multiple channels. It offers tools for live chat, chatbots, email marketing, and knowledge base management. Intercom's strength lies in its ability to provide personalized, contextual communication throughout the customer journey, from acquisition to support. Its robust integration capabilities make it a popular choice for businesses looking to streamline their customer engagement processes.

Gladly
4 websites|4 uptime cardsGladly is a customer service platform.
Pipedrive
6 websites|6 uptime cardsPipedrive is a cloud-based sales CRM and pipeline management tool designed to help businesses visualize their sales processes and close more deals. It offers an intuitive, visual interface that allows sales teams to easily track and manage their deals through customizable pipelines. Key features include activity reminders, email integration, reporting and forecasting tools, and mobile apps for iOS and Android. Pipedrive's focus on simplicity and usability makes it particularly appealing to small and medium-sized businesses looking for a straightforward yet effective sales management solution. The platform also offers a wide range of integrations with other business tools, enhancing its versatility.
Kustomer
4 websites|4 uptime cardsKustomer is an advanced CRM platform designed to provide a holistic view of the customer journey. It offers omnichannel support, allowing businesses to manage customer interactions across various channels from a single interface. Kustomer's AI-powered features include automated routing, sentiment analysis, and predictive insights. The platform is particularly well-suited for businesses looking to provide personalized, efficient customer service at scale.