Updated
A robust customer service platform that combines email management, knowledge base functionality, and live chat into a single, user-friendly interface. Help Scout's email-centric approach allows teams to collaborate on customer inquiries efficiently, with features like collision detection and internal notes. Its knowledge base tool enables businesses to create self-service options for customers, reducing support volume. The live chat feature integrates seamlessly with the email workflow, providing a cohesive support experience. Help Scout's focus on simplicity and efficiency makes it particularly suitable for small to medium-sized businesses looking for an all-in-one customer service solution.
Help Scout belongs toIssue trackersLive chatcategories.
4websites
use it — 0.2% of the 2,555 websites we scanned in the last 12 months
#18of 59
tools in its category seen in our scans (we recognize 457)
4public pages
on UptimeCard — open any of them to see how that site is doing
0.33% of all websites we track run Help Scout
Similar tools in its category
Issue trackers: 457 tools known, 59 seen in our scans
Websites using Help Scout
4 websites use Help Scout: 0.2% of the 2,555 websites we scanned in the last 12 months. A selection is shown below.
| Website | Industry | Hosted | Load time · size | Scores ⓘ | Status |
|---|---|---|---|---|---|
 Cloudamqpcloudamqp.com | Technology and Software | United StatesAmazon.com, Inc. | 4.6 s · 1.0 MB | P58A81B100S92 | |
 Healthiegethealthie.com | Software as a Service (SaaS) | United StatesCloudflare London, LLC | 9.7 s · 8.2 MB | P42A84B77S92 | |
 Sorrysorryapp.com | Technology and Software | – | 1.7 s · 0.9 MBFast | P79A82B100S100 | |
 Aiiraiir.com | Technology and Software | United StatesAmazon.com, Inc. | 2.3 s · 1.4 MBFast | P82A100B100S100 |
Scores are out of 100: P Performance · A Accessibility · B Best practices · S SEO. Green 80+, yellow 65–79, orange 50–64, red below 50. The dot shows whether our last scan found the site failing (red) or not (green); Red, amber or blue: an active incident on the site's status page (outage, degraded, maintenance) or a failing scan; amber also means a certificate ending within 30 days. Hover the dot for details.
- Healthiegethealthie.comSoftware as a Service (SaaS)United States9.7 s · 8.2 MBP42A84B77S92
- Sorrysorryapp.comTechnology and Software1.7 s · 0.9 MBP79A82B100S100
- Aiiraiir.comTechnology and SoftwareUnited States2.3 s · 1.4 MBP82A100B100S100
Questions about Help Scout
- How many websites use Help Scout?
- We found Help Scout on 4 of the 2,555 websites we scanned in the last 12 months (0.2%). 4 of them have a public status page.
- What is Help Scout often used with?
- Among the websites we scan, Help Scout is often found alongside Amazon CloudFront (50% of its sites), Amazon Web Services (50% of its sites), AWS Certificate Manager (50% of its sites).
- What are the alternatives to Help Scout?
- Other issue trackers tools we recognize include Sentry, Qualified, WhatsApp Business Chat, HubSpot Chat.
Is your website built with Help Scout?
UptimeCard checks it around the clock, tells you the minute it stops answering, and gives your visitors a status page.