Tidio down?
AI-powered customer service platform offering live chat, chatbots, and helpdesk solutions for businesses.
Recent User Report Trends for Tidio
Aggregated reports in the last 48 hours.
What is Tidio's current status?
All systems are operational
No active incidents reported.
User Reports for Tidio
Recent issues reported by users from around the world (last 30 days).
Performance Insights
Performance
56/ 100
Accessibility
96/ 100
Best Practices
96/ 100
SEO
92/ 100
Page Load Time
1.93s
Page Size
4.80MB
Requests
91
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About Tidio & Technical Insights
Tidio targets small to medium businesses and entrepreneurs, especially in e-commerce, aiming to enhance customer service, automate support with AI, and drive sales. It caters to a range of tech savviness due to its user-friendly design and is used globally.
Technologies Used & Relationships
Website Details & Offering
Primary Call to Action
Get started now
Secondary Calls to Action
Log inExplore LyroContact SalesDiscover Premium PlanLearn more
Advertisements Present?
None
Allows User Accounts?
Yes
Headquarters Country
United States
Language
English
Primary Category
Technology and Software
Revenue Source
Subscriptions
Pricing Summary
Tidio offers a Freemium model. It has a free plan with basic features and paid plans (Starter, Growth, Team, Scale, Plus, Premium) ranging from $0 to $2,999/month, with costs varying based on conversations, features, and number of operators. Add-ons for AI and chatbot flows are also available.
Value Proposition
Tidio is an all-in-one customer service platform that helps businesses boost sales and improve customer satisfaction through AI-powered chatbots (Lyro AI), live chat, and help desk tools, enabling efficient, multi-channel communication and automation.
Content & Features
Tone & Style
ProfessionalHelpfulSolution-orientedDirectMarketing-orientedEasy-to-understand
Content Freshness Clues
Mentions of recent product features (Lyro AI Agent, Flow Builder)Continuous updates implied by SaaS model
Highlighted Features
Lyro AI Agent/ChatbotLive ChatFlow Builder/Automation FlowsUnified/Shared Inbox (Multi-channel communication)Help DeskVisitor Tracking/Visitors ListLead Generation features (pre-chat surveys, forms)Analytics and ReportingCustomizable chat widgetOmnichannel experience (Website, Facebook, Instagram, WhatsApp, Email)
Mentioned Integrations
ShopifyWordPressMailchimpZapierSlackFacebook MessengerInstagramWhatsAppGoogle AnalyticsHubSpotZendeskSalesforcePipedriveWooCommerceActiveCampaignOmnisendKlaviyoBrevoBigCommerceGoogle Sheetsmany other e-commerce, CRM, and marketing platforms
Target Audience Insights
Target Category Focus
Business Services
Target Country
Global
Audience Expertise Level
General Public to Intermediate
Job Type
Business Owners, Customer Service Professionals, Sales Teams, Marketing Professionals
Culture
All
Income Level
Small to Medium Businesses, Solo Entrepreneurs
Geographic Focus
All
Brand Preference
Growth-oriented businesses, E-commerce businesses
Device Type
All (Web, Desktop, Mobile)
Interests
Customer service, Sales growth, Automation, AI chatbots, E-commerce, Lead generation
Tech Skills
Beginner to Intermediate
Trust & Support Signals
Support Channels Mentioned
Email supportLive chat supportHelp Center/Knowledge Base (implied)Dedicated Success Manager (for higher tiers)
Trust Signals Present
High ratings on G2, GetApp.com, Capterra, Shopify, TrustRadiusCustomer success stories/case studiesGDPR ComplianceIntegration with major e-commerce and CRM platformsUsed by many small and medium businessesClear company information (founding, headquarters)
Company Info Sections
About Us page (implied)Founders (Marcin Wiktor and Titus Golas)Mission Statement (implied)Headquarters (San Francisco, California; originally Szczecin, Poland)
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Related Keywords
These keywords represent common themes, topics, and technologies associated with tidio.com.
ai customer servicechatbotcustomer support softwarelyro ai agentlive chatmultichannel inboxhelp deskautomated conversationsself-servicelead captureconversion optimizationmultilingual support12 languagesecommerce supportfintech supporteducation supporttravel supportworkflow automationanalyticsdata-driven decisionscustomer experiencepersonalized servicecrm integrationsocial media integrationwhatsapp integrationmessenger integrationinstagram integrationgdpr complianceccpa compliancedata securitysaascustomer service platformbusiness softwareautomation toolssupport automationai-powered solutionsconversational aicustomer engagementsupport ticketingknowledge base integration