Resolved

Last updated: October 3, 2026 at 04:02 PM UTC

Service Disruption Impacting Down Payments

Affected Components

App LoginCheckoutDown PaymentsIn-Store PurchasesOTP DeliveryOTP Login

Updates

Resolved

October 3, 2026 at 04:02 PM UTC

Checkout and down payments have fully recovered; app login OTP delays and in-store purchases remain affected while engineering works to restore login.

Investigating

October 3, 2026 at 03:40 PM UTC

OTP-requiring customers face login delays blocking down payments; issue unresolved as engineering teams work to restore service.

Investigating

October 3, 2026 at 02:28 PM UTC

Down payments are failing for customers; teams are investigating and working to restore service as quickly as possible.

Investigating

October 3, 2026 at 02:26 PM UTC

Down payments are failing for customers; teams are investigating and working to restore service as quickly as possible.

Investigating

October 3, 2026 at 02:23 PM UTC

Down payments are failing for customers; teams are investigating and working to restore service as quickly as possible.

Investigating

October 3, 2026 at 01:30 PM UTC

Down payments are failing for customers; teams are investigating and working to restore service as quickly as possible.

Investigating

October 3, 2026 at 01:27 PM UTC

A service disruption impacting down payments has been opened and is under investigation.