Resolved
Last updated: September 1, 2026 at 05:01 PM UTC
Increased Latency During the Payment Journey
Affected Components
Payment Journey
Updates
Resolved
September 1, 2026 at 05:01 PM UTC
The increased latency in the payment journey across UAE and KSA has been resolved, and app performance has returned to normal.
Investigating
September 1, 2026 at 04:47 PM UTC
Increased latency in the payment journey across UAE and KSA is being investigated; customers may experience delays after entering OTP.
Investigating
September 1, 2026 at 04:44 PM UTC
An incident has been opened for increased latency during the payment journey.