Resolved

Last updated: August 11, 2025 at 01:00 PM UTC

Sparkcentral US - Resolved

Affected Components

Sparkcentral Web Application

Updates

Resolved

August 11, 2025 at 01:00 PM UTC

The issues with receiving messages on Sparkcentral channels, including WhatsApp and Viber, have been resolved. All messages are now being processed normally. The incident has been fully mitigated.

Identified

August 11, 2025 at 12:43 PM UTC

We are experiencing issues with receiving messages on certain Sparkcentral channels, including WhatsApp and Viber. Our team is actively working to resolve this as quickly as possible. Messages are not lost and will be processed once the issue is fixed.