Resolved
Last updated: August 11, 2025 at 01:00 PM UTC
Sparkcentral US - Resolved
Affected Components
Sparkcentral Web Application
Updates
Resolved
August 11, 2025 at 01:00 PM UTC
The issues with receiving messages on Sparkcentral channels, including WhatsApp and Viber, have been resolved. All messages are now being processed normally. The incident has been fully mitigated.
Identified
August 11, 2025 at 12:43 PM UTC
We are experiencing issues with receiving messages on certain Sparkcentral channels, including WhatsApp and Viber. Our team is actively working to resolve this as quickly as possible. Messages are not lost and will be processed once the issue is fixed.