Resolved

Last updated: August 14, 2025 at 07:51 PM UTC

Hootsuite - Resolved

Affected Components

Hootsuite Mobile ApplicationHootsuite Web Application

Updates

Resolved

August 14, 2025 at 07:51 PM UTC

Meta has resolved the disruption affecting the Meta API which may have impacted Hootsuite tools using Meta services like Facebook and Instagram. This situation occurred on August 14 between the times 2am PST - 9am PST. Users may have experienced difficulties in sending messages in Inbox from Facebook and Instagram, difficulties when publishing content to Facebook and Instagram, and Facebook or Instagram disconnecting in Hootsuite. As next steps, users are advised to reconnect their Facebook and Instagram accounts in Hootsuite to reschedule any failed posts or messages in Inbox.

Monitoring

August 14, 2025 at 10:06 AM UTC

META is currently experiencing high error rates, causing difficulties with publishing to Instagram and Facebook. Hootsuite's team is actively monitoring the situation with META to resolve the issue. The affected components include the Hootsuite Web Application and Hootsuite Mobile Application.