Resolved

Last updated: August 6, 2025 at 07:06 AM UTC

[Sumo Logic Status] We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency or errors communicating with API. We will provide more information soon.

Affected Components

Logs CollectionMetrics CollectionTracing Collection

Updates

Resolved

August 6, 2025 at 07:06 AM UTC

Normal operation has been restored for Logs Collection, Metrics Collection, and Tracing Collection in Japan (JP).

Investigating

August 6, 2025 at 06:25 AM UTC

We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency or errors communicating with API.