Incident History for Sumo Logic
A complete log of all past incidents, outages, and scheduled maintenance.
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[Sumo Logic Status] We are currently investigating reports of problems with Cloud Collection. The symptoms are: latency in retrieving data from cloud. We will provide more information soon.
Investigating
Affected Components
Investigating
on Aug 7, 2025
We are currently investigating reports of problems with Cloud Collection, resulting in latency for retrieving data from cloud.
[Sumo Logic Status] We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency or errors communicating with API. We will provide more information soon.
Resolved
Affected Components
Resolved
on Aug 6, 2025
Normal operation has been restored for Logs Collection, Metrics Collection, and Tracing Collection in Japan (JP).
Investigating
on Aug 6, 2025
We are currently investigating reports of problems with Logs Collection, Metrics Collection and Tracing Collection. The symptoms are: latency or errors communicating with API.
[Sumo Logic Status] We are currently investigating reports of problems with Metrics Collection and Data Indexing. The symptoms are: latency in processing and displaying metrics data. We will provide more information soon.
Resolved
Affected Components
Resolved
on Aug 5, 2025
Normal operation has been restored for Metrics Collection and Data Indexing.
Monitoring
on Aug 5, 2025
We have implemented a fix for the issue affecting Metrics Collection and Data Indexing. The symptoms are: latency in processing and displaying metrics data.
Investigating
on Aug 5, 2025
We are investigating reports of latency in processing and displaying metrics data for Metrics Collection and Data Indexing services.
[Sumo Logic Status] We are currently investigating reports of problems with CSE UI. The symptoms are: UI slowness. We will provide more information soon.
Resolved
Affected Components
Resolved
on Aug 4, 2025
CSE UI issues have been resolved and normal operation has been restored.
Investigating
on Aug 4, 2025
CSE UI is not accessible in North America 2 (US2).
Investigating
on Aug 4, 2025
We are investigating reports of slowness in the CSE UI within North America region.
[Sumo Logic Status] We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.
Resolved
Affected Components
Resolved
on Aug 1, 2025
Cloud Collection is now operational after issues were resolved.
Scheduled For
Aug 1, 2025, 6:14 AM UTC to Aug 1, 2025, 7:28 AM UTC
[Sumo Logic Status] We are no longer seeing issues with Cloud Collection and normal operation has been restored at this time.
Resolved
Affected Components
Resolved
on Aug 1, 2025
Cloud Collection has been restored and is now operating normally.
Scheduled For
Aug 1, 2025, 6:14 AM UTC to Aug 1, 2025, 7:28 AM UTC
[Sumo Logic Status] We are currently investigating reports of problems with o365 collection. The symptoms are: latency in processing and displaying log data. We will provide more information soon.
Resolved
Affected Components
Resolved
on Aug 1, 2025
Cloud Collection in Europe 1 (EU) has been restored to normal operation.
Investigating
on Aug 1, 2025
We are investigating reports of problems with o365 collection, which is causing latency in processing and displaying log data.
Scheduled For
Aug 1, 2025, 6:30 AM UTC
Investigating
on Aug 1, 2025
We are investigating reports of problems with o365 collection, causing latency in processing and displaying log data.
Scheduled For
Aug 1, 2025, 6:14 AM UTC