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Solaris is a Berlin-based banking-as-a-service platform with a full German banking license. It provides APIs that let companies embed financial services into their products, including digital bank accounts, debit and credit cards, lending, payments, identity verification and crypto custody. Fintechs, e-commerce companies, telecoms and other brands use Solaris to launch their own banking products without becoming a bank themselves. Solaris operates across Europe and handles regulatory compliance, enabling partners to focus on customer experience.

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Recent User Report Trends for Solaris

Aggregated reports in the last 48 hours.

No user reports about Solaris in the last 48 hours.

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What is Solaris's current status?

All systems are operational

A recent issue has been resolved. Details below.

Incident history: past 7 days

times in UTC

Yesterday

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

User Reports for Solaris

Recent issues reported by users from around the world.

No user reports for Solaris in the last 30 days.

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About Solaris & Technical Insights

What this service does and the technologies behind it.

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Read the tech stack as text▾

Overview: A privacy-conscious JAMstack marketing engine pairing headless content and static generation with rigorous ad conversion tracking for a B2B fintech brand.

What stands out

  • Combining Piwik Pro with Google Ads conversion tracking shows a dual analytics approach: GDPR-compliant site analytics plus granular paid lead measurement.
  • Contentful-to-Netlify pipeline gives marketing teams content autonomy while preserving static-site performance and security for a regulated brand.
  • The stack is front-end only with no visible server-side framework, confirming this is the marketing site rather than Solaris' core banking API platform.

Technologies solarisgroup.com uses

  • Gatsby — Static site generation ensures fast, secure, SEO-friendly marketing pages; aligns with high-trust B2B finance positioning.
  • Contentful — Headless CMS lets non-technical marketing teams publish compliance-heavy content rapidly; content drives Gatsby build via API.
  • Swiper — Creates touch-friendly carousels for product features, client logos, and testimonials; enhances storytelling without heavy custom code.
  • React — Powers interactive UI components within Gatsby pages; foundational for client-side behavior.
  • Google Ads Conversion Tracking — Ties ad spend to demo requests and form fills; enables ROI measurement for fintech lead generation.
  • Netlify — Global CDN, continuous deployment from Git, and DDoS protection provide enterprise-grade delivery for a financial brand.
  • Piwik PRO Core — Privacy-compliant, cookieless analytics chosen for EU finance audience; tracks enterprise lead journeys without feeding Google data.
  • Google Ads — Paid search targets commercial queries like embedded finance and banking-as-a-service; captures high-intent B2B leads.
  • Webpack — Bundles Gatsby and React assets for optimized loading; build-time dependency.
  • PWA — Provides app-like caching and offline shell for mobile visitors; low priority for B2B marketing but present.
  • HSTS — Enforces HTTPS to prevent downgrade attacks; standard trust signal for financial services.
  • styled-components — CSS-in-JS enforces a consistent design system across React components; aids rapid UI iteration on marketing pages.
  • Open Graph — Controls social sharing previews; ensures professional branded appearance on LinkedIn/Twitter.

How these technologies work together

  • Gatsby requires React — Gatsby is built on React; every page and component relies on React's rendering and state management.
  • Google Ads requires Google Ads Conversion Tracking — Conversion tracking fires only when Google Ads sends a click; closes the loop between ad spend and lead acquisition.
  • Gatsby runs on Netlify — Netlify automatically builds and hosts Gatsby's static output on a global CDN, enabling fast, secure delivery.
  • Contentful integrates with Gatsby — Contentful updates trigger Gatsby rebuilds via webhooks, keeping marketing content fresh without manual deploys.
  • Gatsby requires Webpack — Gatsby uses webpack under the hood to bundle code-split assets and optimize loading for production.
  • Contentful integrates with Netlify — Contentful webhooks trigger Netlify builds when content changes, ensuring the static site stays current without manual intervention.
  • HSTS integrates with Netlify — Netlify serves the HSTS header, forcing browsers to use HTTPS and reinforcing security for a financial brand.
  • Gatsby integrates with PWA — Gatsby's PWA plugin adds service worker and offline caching to the static output, improving mobile reliability.
  • Gatsby integrates with Piwik PRO Core — Piwik Pro script loads on Gatsby pages to collect cookieless, GDPR-compliant analytics for the financial audience.
  • React works alongside styled-components — styled-components works directly with React components, enabling scoped, dynamic styling without global CSS conflicts.
  • Google Ads works alongside Piwik PRO Core — Piwik Pro provides overall site analytics while Google Ads conversion tracking specifically measures paid campaign performance, complementary data views.
  • React works alongside Swiper — Swiper's React component integrates with Gatsby's React pages to render touch sliders for testimonials and logos.
  • Gatsby integrates with Open Graph — Gatsby's head API or plugin adds Open Graph tags from Contentful data, ensuring branded social previews.
Analytics
Piwik PRO CorePiwik PRO Core
Google Ads Conversion TrackingGoogle Ads Conversion Tracking
Business & Marketing
Google AdsGoogle Ads
Content
ContentfulContentful
Other
Open GraphOpen Graph
WebpackWebpack
PWAPWA
Servers
NetlifyNetlify
Web Development
styled-componentsstyled-components
ReactReact
HSTSHSTS
GatsbyGatsby
SwiperSwiper

Trust & Safety Checks

Public registration, DNS and certificate records UptimeCard checked independently for the domain solarisgroup.com.

Secure, encrypted connection

Everything sent between visitors and this site travels encrypted.

Domain name active since 1998

solarisgroup.com has been a registered domain since December 1998 — 27 years at the same web address.

Domain lock enabled

The registry blocks unauthorised transfers, so the domain cannot be hijacked.

Registered through 2027

The owner has kept this domain secured until December 2027.

DNS managed by AWS Route 53

4 nameservers answer for this domain, so it stays reachable even if one goes offline.

Hosted by Amazon.com, Inc.

Served from professional infrastructure located in United States.

Records last verified September 2026.

How to fix Solaris not working

Solaris is a banking-as-a-service platform. Companies use its APIs to offer bank accounts, cards and payments to their own customers. Developers and the partner's operations team use it. Find your symptom below. Never share customer account details, card numbers or verification codes in a support message.

Jump to what you are seeing

Website Down

The Solaris website or partner portal does not load for you.

  1. Open the page in a private window and on another network.
  2. Check status.solarisgroup.com for an active incident.
  3. If only your network is affected, ask IT to check the firewall.

API Error

Calls to the Solaris API fail or return an error.

  1. Check the status code. A 401 or 403 means the key or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side problem.
  2. Confirm the key has not been changed or revoked, and that it is for the right environment.
  3. Retry with a growing delay, and do not create a second account or card when a call is retried.

Login Failed

Sign-in to the partner dashboard is refused.

  1. If the message says the password is wrong, reset it and check spam.
  2. Check the verification code arrives on the device you registered.
  3. Ask your administrator to confirm your user has the right role.

Payment Processing

A payment or transfer is declined, pending, or fails.

  1. Check the payment status in the dashboard. A pending payment is not yet final.
  2. Check the account has enough balance and the payment details are correct.
  3. Do not send the payment again until the first one has a final status.

Card Issues

A card does not work, is declined, or is not showing for a customer.

  1. Check the card is active and has not been blocked.
  2. Check the card's limits and whether the merchant is allowed.
  3. Ask the customer to check with their own bank if the card is declined.

Dashboard Error

A dashboard page shows an error or does not load.

  1. Reload in a private window with extensions turned off.
  2. Check your role allows the page you are opening.
  3. If one panel fails, note its name and the time.

Still not working?

If it still does not work, contact your Solaris partner administrator first, since they manage the accounts and products. For a platform-wide problem, contact Solaris support through the help option in the dashboard or on the Solaris website. Have your partner name, the account or payment reference (not the full number), the exact error text, and the time it started with your time zone. Never send account numbers, card numbers or verification codes in a support message. Live incident updates are on status.solarisgroup.com.

Most banking-platform problems come from a payment that is still pending, a limit or a verification step, and they usually clear once that is checked. The status page shows live platform incidents, so you can see whether the problem is on Solaris's side.

Frequently asked questions about Solaris

Is Solaris down right now?

No. Based on the latest status data on this page, Solaris (solarisgroup.com) is up and running normally. The most recent incident, "SEPA Instant transactions experiencing rejections", was resolved (last update Nov 1, 2026).

What should I do if Solaris is not working for me?

First rule out your side: reload the page, try another browser or device, clear the cache and cookies for solarisgroup.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.

What was the most recent Solaris incident?

The most recent incident on record is "SEPA Instant transactions experiencing rejections", last updated on Nov 1, 2026. It has been resolved.

How many people reported problems with Solaris recently?

No user reports about Solaris were submitted in the last 48 hours.

How do I report a problem with Solaris?

Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.

Where is the official Solaris status page?

The official status page for Solaris is status.solarisgroup.com.

Related Keywords

Common themes, topics and technologies associated with solarisgroup.com.

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    Is Solaris down? See if Solarisgroup.com is not working or has problems