Incident History for Solaris
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 10 loadedSEPA Instant transactions experiencing rejections
Resolved
Affected Components
Resolved
15 hours ago
The SEPA Instant transaction issue has been resolved with the provider and processing has returned to normal.
Monitoring
on Oct 31, 2026
SEPA Instant transactions have been restored and Solaris is monitoring incoming and outgoing transactions to ensure full service stability.
Investigating
on Oct 31, 2026
Solaris is investigating increased internal rejections for outgoing and incoming SEPA Instant transactions, linked to a service provider.
SEPA Instant Transactions experiencing partial outage
Resolved
Affected Components
Resolved
on Oct 29, 2026
The SEPA Instant Transactions partial outage affecting Digital Banking has been resolved and transaction processing has returned to normal.
Monitoring
on Oct 29, 2026
A fix has been implemented for the SEPA Instant Transactions partial outage affecting Digital Banking, and results are being monitored.
Partial Outage
on Oct 29, 2026
Work continues on a fix for the SEPA Instant Transactions partial outage affecting Digital Banking, with failures expected for incoming and outgoing transactions.
Partial Outage
on Oct 29, 2026
SEPA Instant transactions are experiencing a partial outage, with failures expected for incoming and outgoing transactions; customers should use normal SEPA transactions.
... and 3 more update(s). Click to view the full timeline.
Planned maintenance for Solaris API services
Completed
Affected Components
Completed
on Oct 25, 2026
Scheduled maintenance for Solaris API services has been completed.
Under Maintenance
on Oct 25, 2026
Scheduled maintenance for Solaris API services is currently in progress, affecting Authentication, B2C Banking, Cards, Digital Banking, and Identification.
Scheduled
on Oct 25, 2026
Planned maintenance for Solaris API services begins in 60 minutes, affecting Authentication, B2C Banking, Cards, Digital Banking, and Identification.
Scheduled For
Oct 25, 2026, 9:00 PM UTC
Planned maintenance for Saving Accounts starting soon
Completed
Affected Components
Completed
on Oct 17, 2026
Scheduled provider maintenance for Saving Accounts has been completed, affecting Digital Banking and Other services.
Under Maintenance
on Oct 17, 2026
Planned provider maintenance for Saving Accounts is now in progress, affecting Digital Banking and Other services.
Scheduled
on Oct 17, 2026
Planned provider maintenance for Saving Accounts begins in 60 minutes, affecting Digital Banking and Other services.
Scheduled For
Oct 17, 2026, 6:00 AM UTC
Planned maintenance for Solaris API services
Scheduled
Affected Components
Scheduled
on Oct 1, 2026
Scheduled maintenance on 25 October 2026 from 22:00 to 23:59 CET will cause brief downtime and degraded performance across Solaris API services.
Scheduled For
Oct 25, 2026, 9:00 PM UTC to Oct 25, 2026, 10:59 PM UTC
Planned maintenance for Saving Accounts
Completed
Affected Components
Completed
on Sep 19, 2026
Scheduled maintenance for Saving Accounts is complete, affecting Digital Banking and Other services.
Under Maintenance
on Sep 19, 2026
Scheduled maintenance for Saving Accounts is now in progress, affecting Digital Banking and Other services.
Scheduled
on Sep 19, 2026
Planned provider maintenance for Saving Accounts begins in 60 minutes, affecting Digital Banking and Other services.
Scheduled For
Sep 19, 2026, 6:00 AM UTC
SEPA Instant Transactions Outage Resolved
Resolved
Affected Components
Resolved
on Aug 18, 2026
The incident affecting SEPA Instant Transactions has been resolved.
SEPA Instant Transactions Partial Outage
Monitoring
Affected Components
Monitoring
on Aug 15, 2026
The incoming and outgoing SEPA Instant transactions service has been restored and is being monitored for stability.
Monitoring
on Aug 15, 2026
The fix is in place and the outgoing SEPA Instant transactions service has been restored.
Identified
on Aug 15, 2026
SEPA Instant transactions have been stopped to prevent delays; partners should inform customers of the change to normal SEPA Credit Transfer.
Identified
on Aug 15, 2026
The partial outage affecting SEPA Instant Transactions in Digital Banking is still being worked on; a fix is being implemented.
... and 5 more update(s). Click to view the full timeline.
Planned Maintenance for Saving Accounts
Completed
Affected Components
Completed
on Aug 15, 2026
The scheduled maintenance for saving accounts has been completed.
Monitoring
on Aug 15, 2026
Scheduled maintenance for saving accounts is in progress, affecting Digital Banking and other components.
Scheduled For
Aug 15, 2026, 6:00 AM UTC
Scheduled
on Aug 15, 2026
Planned provider maintenance for saving accounts will begin as scheduled in 60 minutes, affecting Digital Banking and other components.
Scheduled For
Aug 15, 2026, 6:00 AM UTC
Elevated Error Rates on Multiple API Endpoints
Resolved
Affected Components
Resolved
on Aug 5, 2026
The issue was fully resolved. We are monitoring services to ensure normal operation.
Monitoring
on Aug 5, 2026
Elevated 5XX errors occurred on multiple API endpoints between 18:38-19:12 CEST, now monitoring services to ensure normal operation.