Resolved

Last updated: September 3, 2026 at 11:13 AM UTC

Service Interruption on a Subset of Cloudhosts and KVM in au-south-1

Affected Components

Nexcess Cloud - au-south-1

Updates

Resolved

September 3, 2026 at 11:13 AM UTC

The service interruption in au-south-1 has been resolved.

Monitoring

September 2, 2026 at 05:38 PM UTC

Identified fiber cuts in LA and Honolulu causing increased latency and intermittent interruptions; upstream provider is working on fixes.

Investigating

September 2, 2026 at 03:05 PM UTC

Investigating an issue affecting a subset of servers in the au-south-1 region; engineers are working to restore service.