Status updated
Intuitive Shipping
Intuitive Shipping is a Shopify and BigCommerce app that provides advanced shipping rate calculation for online stores. It allows merchants to create complex shipping rules and rates based on product attributes, weights, dimensions, destinations, carriers and cart conditions, and to combine live carrier rates with custom rates. Intuitive Shipping supports dimensional packing, free shipping thresholds, pickup options and delivery date estimates. E-commerce businesses use it to display accurate shipping costs at checkout and reduce cart abandonment.
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Recent User Report Trends for Intuitive Shipping
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What is Intuitive Shipping's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Intuitive Shipping
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No user reports for Intuitive Shipping in the last 30 days.
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Performance Insights
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About Intuitive Shipping & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A legacy PHP CMS built on CodeIgniter, paired with B2B paid acquisition and subscription checkout for a niche e-commerce shipping platform.
What stands out
- ExpressionEngine and CodeIgniter are rare choices, suggesting a long-lived custom build rather than a modern JavaScript framework.
- Marketing stack mixes Google Ads, LinkedIn Ads, and Mailchimp, reflecting a B2B subscription funnel aimed at e-commerce merchants.
- Cart functionality plus conversion tracking shows the site treats trial signups as e-commerce transactions.
- Use of PWA and Priority Hints indicates attention to performance despite legacy CMS.
Technologies intuitiveshipping.com uses
- Google Font API — Google Fonts supply typography for the marketing site.
- MailChimp — Mailchimp captures newsletter signups and nurtures trial users, supporting subscription monetization for a B2B shipping tool.
- AOS — AOS scroll animations add polish to landing pages, helping explain a technical shipping platform to e-commerce buyers.
- Apache HTTP Server — Apache serves the PHP application, indicating a traditional LAMP-style deployment for this Canadian shipping software.
- Flickity — Flickity carousels showcase shipping features, testimonials, or integrations on the marketing site to convert merchants.
- Linkedin Insight Tag — LinkedIn Insight Tag tracks B2B visitors for retargeting and audience insights.
- Google Ads Conversion Tracking — Conversion tracking measures trial signups and purchases from Google Ads, optimizing spend for subscription growth.
- ExpressionEngine — ExpressionEngine powers the marketing site and content hub, reflecting a custom legacy CMS choice for a niche B2B shipping platform.
- jsDelivr — jsDelivr CDN delivers front-end libraries and icons, improving load speed for merchant-facing pages.
- Amazon Web Services — AWS hosts the application, providing scalable cloud infrastructure.
- Google Ads — Google Ads targets high-intent e-commerce merchants searching for shipping solutions, feeding subscription signups.
- Google Analytics — Google Analytics measures traffic and conversion behavior.
- CodeIgniter — CodeIgniter likely handles custom PHP application logic, subscription workflows, and shipping-rate modules behind Intuitive Shipping's platform.
- PHP — PHP is the server-side language powering ExpressionEngine and CodeIgniter.
- Bootstrap Icons — Bootstrap Icons provide consistent UI glyphs for dashboards, docs, and marketing pages aimed at e-commerce merchants.
- Cart Functionality — Cart functionality supports subscription checkout and trial signups directly on the shipping platform's site.
- PWA — PWA features suggest a focus on app-like, installable merchant experiences.
- Linkedin Ads — LinkedIn Ads reaches B2B e-commerce decision-makers, fitting Intuitive Shipping's merchant-focused subscription model.
- Priority Hints — Priority Hints optimize resource loading for faster page performance.
- Open Graph — Open Graph controls how pages appear when shared on social media.
How these technologies work together
- CodeIgniter runs on ExpressionEngine — CodeIgniter underpins ExpressionEngine's PHP runtime, supporting custom shipping-software content and account modules.
- Google Ads requires Google Ads Conversion Tracking — Google Ads conversion tracking is required to optimize campaigns for subscription signups.
- Bootstrap Icons integrates with jsDelivr — Bootstrap Icons are served via jsDelivr CDN, speeding icon delivery across the shipping UI.
- CodeIgniter runs on PHP — CodeIgniter is a PHP framework, providing routing and backend logic for the shipping platform.
- Apache HTTP Server runs on PHP — Apache serves PHP pages via mod_php or FastCGI for the CodeIgniter and ExpressionEngine stack.
- ExpressionEngine runs on PHP — ExpressionEngine is a PHP CMS, so all marketing pages and templates depend on PHP.
- Cart Functionality requires CodeIgniter — Custom cart and subscription workflows likely depend on CodeIgniter controllers and models.
- Cart Functionality integrates with ExpressionEngine — Cart functionality embedded in ExpressionEngine lets merchants start subscriptions and trial signups.
- Amazon Web Services runs on Apache HTTP Server — Apache runs on AWS infrastructure that hosts Intuitive Shipping's web application.
- Linkedin Ads requires Linkedin Insight Tag — LinkedIn Ads relies on the Insight Tag for retargeting e-commerce merchants and building audiences.
- Google Ads integrates with Google Analytics — Google Ads links with Analytics to measure paid traffic and subscription conversion paths.
- AOS works alongside Flickity — Flickity carousels and AOS scroll animations create engaging marketing pages for shipping software.
- Linkedin Ads works alongside MailChimp — LinkedIn Ads targets B2B merchants while Mailchimp nurtures leads toward paid shipping subscriptions.
- jsDelivr integrates with PWA — PWA service worker caches jsDelivr-served assets, speeding repeat visits for merchants.
- Cart Functionality integrates with Google Ads Conversion Tracking — Cart checkout events feed Google Ads conversion tracking for subscription purchases and trials.
- Google Ads works alongside MailChimp — Google Ads captures high-intent searches; Mailchimp follows up with trial and onboarding emails.
- Apache HTTP Server works alongside Priority Hints — Priority Hints optimize resource loading on Apache-served pages for faster merchant experiences.
- Flickity integrates with jsDelivr — Flickity carousel assets likely load from jsDelivr, improving front-end performance for product demos.
- ExpressionEngine integrates with MailChimp — ExpressionEngine forms connect to Mailchimp for merchant newsletters and trial nurture sequences.
- Bootstrap Icons works alongside Google Font API — Google Fonts and Bootstrap Icons define the typography and iconography of the merchant-facing site.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain intuitiveshipping.com.
Domain name active since 2016
intuitiveshipping.com has been a registered domain since December 2016 — 9 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Records last verified September 2026.
How to fix Intuitive Shipping not working
Intuitive Shipping is an app for Shopify and BigCommerce stores. It calculates shipping rates at checkout from your rules and live carrier rates. Find your symptom below. Most problems come from a rule or rate setting, a carrier connection, the store's own checkout, or the app itself. Test a rule on a test order before you rely on it for real customers.
Jump to what you are seeing
- Rates Not Loading
- App Dashboard Down
- Carrier Connection Error
- Slow Rate Calculation
- API Connection Failed
Rates Not Loading
Shipping rates do not show at checkout, or the checkout shows no options.
- Check the app is turned on in the store, and that at least one rate or rule applies to the order.
- Test checkout yourself with a test order, in a private window.
- Check status.intuitiveshipping.com, and report the store name and the time if rates stay missing.
App Dashboard Down
The app's dashboard does not load, or it shows no settings.
- Reload in a private window, and check you are signed in to the right store.
- Check status.intuitiveshipping.com for an incident.
- If it stays down, the checkout may still show the last saved rates, so check that before you change anything.
Carrier Connection Error
Live rates from a carrier do not load.
- Check the carrier account is connected, and that its login or key has not expired.
- Check the carrier's own status page for an outage.
- Check status.intuitiveshipping.com, and reconnect the carrier once to test.
Slow Rate Calculation
Rates take a long time to appear at checkout.
- Reduce the number of carriers or rules that apply to a single order, if you can.
- Check the store's own page speed, since a heavy theme or app can slow checkout.
- Check status.intuitiveshipping.com, and report the time if checkout stays slow.
API Connection Failed
A connected system cannot reach the app's API.
- Check the status code. An access error usually means the key is wrong, and a server error means a service-side problem.
- Confirm the key is for the right store.
- Check status.intuitiveshipping.com, and retry with a growing delay.
Still not working?
Contact your store's administrator or your developer first, since they manage the app and the carrier connections. For a platform-wide problem, contact Intuitive Shipping support through the help option in the app or on its website. Have your store name, the rule or carrier name, the exact error text, and the time with your time zone. Never send API keys, carrier account numbers or customers' addresses in a support message. Live incident updates are on status.intuitiveshipping.com.
Most shipping-rate problems come from a rule that does not match, a carrier connection or a checkout setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on the app's side.
Frequently asked questions about Intuitive Shipping
Is Intuitive Shipping down right now?
No. Based on the latest status data on this page, Intuitive Shipping (intuitiveshipping.com) is up and running normally. The most recent incident, "PHP security vulnerabilities patched and monitored", was resolved (last update Oct 22, 2026).
What should I do if Intuitive Shipping is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for intuitiveshipping.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Intuitive Shipping incident?
The most recent incident on record is "PHP security vulnerabilities patched and monitored", last updated on Oct 22, 2026. It has been resolved.
How many people reported problems with Intuitive Shipping recently?
No user reports about Intuitive Shipping were submitted in the last 48 hours.
How do I report a problem with Intuitive Shipping?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Intuitive Shipping status page?
The official status page for Intuitive Shipping is status.intuitiveshipping.com.
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