Incident History for Intuitive Shipping
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 6 loadedPHP security vulnerabilities patched and monitored
Monitoring
Affected Components
Monitoring
on Oct 22, 2026
Security updates applied for two critical PHP vulnerabilities; systems are being monitored and no merchant action is required.
Intuitive Shipping maintenance postponed 24 hours
Completed
Affected Components
Completed
on Oct 14, 2026
Scheduled maintenance for Intuitive Shipping has now been completed across Admin, Webhooks & Syncing, and Rating components.
Under Maintenance
on Oct 14, 2026
Scheduled maintenance for Intuitive Shipping is now in progress across Admin, Webhooks & Syncing, and Rating components.
Scheduled
on Oct 14, 2026
Scheduled maintenance for Intuitive Shipping begins in 60 minutes after a 24-hour postponement.
Scheduled For
Oct 14, 2026, 1:30 PM UTC
Scheduled
on Oct 13, 2026
Scheduled maintenance for Intuitive Shipping has been postponed by 24 hours and is not yet complete.
Scheduled For
Oct 14, 2026, 1:30 PM UTC
... and 1 more update(s). Click to view the full timeline.
Intuitive Shipping maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 13, 2026
Scheduled maintenance is currently in progress for Intuitive Shipping Admin, Webhooks & Syncing, and Rating.
Scheduled For
Oct 13, 2026, 1:00 PM UTC
Scheduled
on Oct 13, 2026
Scheduled maintenance for Intuitive Shipping Admin, Webhooks & Syncing, and Rating begins in 60 minutes.
Scheduled For
Oct 13, 2026, 1:00 PM UTC
Scheduled
on Oct 8, 2026
Intuitive Shipping will undergo scheduled maintenance on October 13, 2026, with services expected to remain available and minimal user impact.
Scheduled For
Oct 13, 2026, 1:00 PM UTC
Automate Shipping Profiles admin portal is down
Resolved
Affected Components
Resolved
on Oct 8, 2026
The Automate Shipping Profiles admin portal outage has been resolved.
Investigating
on Oct 8, 2026
Some users cannot access their Automate Shipping Profiles app configuration; the cause is under investigation.
Automate Shipping Profiles migration to Shopify events
Scheduled
Affected Components
Scheduled
on Sep 30, 2026
Scheduled maintenance will migrate Automate Shipping Profiles to Shopify's events system, possibly disrupting product update triggers.
Scheduled For
Oct 1, 2026, 4:00 PM UTC
Canada Post Rating Impaired
Resolved
Affected Components
Resolved
on Aug 7, 2026
Canada Post has restored service and rates are now returning for merchants.
Monitoring
on Aug 7, 2026
Canada Post is still experiencing intermittent issues with their rating service, affecting Intuitive Shipping rating.
Monitoring
on Aug 7, 2026
Canada Post has restored service and rates are returning for merchants.
Identified
on Aug 7, 2026
Canada Post maintenance is taking longer than expected, with no firm ETA, but services should be restored by noon ET.
... and 1 more update(s). Click to view the full timeline.