Incident History for Gocache
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 4 loadedSlowness affecting São Paulo PoP SAO4
Monitoring
Affected Components
Monitoring
on Oct 22, 2026
A fix has been implemented for slowness at the São Paulo SAO4 PoP, and the team is monitoring results.
Investigating
on Oct 22, 2026
GoCache is investigating slowness on requests directed to the SAO4 point of presence in São Paulo.
Large request payloads truncated on WAF
Resolved
Affected Components
Resolved
on Sep 17, 2026
The WAF payload truncation incident has been resolved.
Monitoring
on Sep 17, 2026
GoCache implemented a fix for WAF payload truncation and is monitoring request behavior.
Identified
on Sep 17, 2026
GoCache identified an inconsistency affecting WAF payloads larger than 2MB, which may truncate large request bodies; the team is working to resolve it.
Lentidão em acessos
Resolved
Affected Components
Resolved
on Sep 4, 2026
Incident resolved. Latency issues in São Paulo PoPs SAO3 and SAO4 have been resolved.
Monitoring
on Sep 4, 2026
Monitoring increased latency between 11:55 and 12:25; now normalized, still monitoring.
Smart Purge Cache Clearing Slow
Resolved
Affected Components
Resolved
on Aug 4, 2026
The incident of slow cache clearing has been resolved.
Monitoring
on Aug 3, 2026
Monitoring gradual normalization of cache clearing slowness.
Identified
on Aug 3, 2026
Identified the cause of slowness in cache clearing propagation and are working to normalize the service.
Investigating
on Aug 3, 2026
Investigating slowness in cache clearing propagation for Smart Purge service.