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Gocache down?
GoCache is a Brazilian content delivery network and web security company. It provides CDN services with points of presence across Brazil and Latin America to speed up websites and applications, along with a web application firewall, bot mitigation, DDoS protection, image optimisation and edge computing. GoCache focuses on delivering low latency for Brazilian users and supporting local e-commerce, media and financial companies. Businesses use GoCache to improve site performance, reduce infrastructure costs and protect against attacks.
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Recent User Report Trends for Gocache
Aggregated reports in the last 48 hours.
No user reports about Gocache in the last 48 hours.
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What is Gocache's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Gocache
Recent issues reported by users from around the world.
No user reports for Gocache in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain gocache.com.br.
Redundant DNS setup
5 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by 3L CLOUD INTERNET SERVICES LTDA - EPP
Served from professional infrastructure located in Brazil.
Records last verified September 2026.
How to fix Gocache not working
Gocache is an e-commerce platform for online stores in Brazil. Store owners use it to run their online shop and connect it to their sales channels. Find your symptom below. Most problems come from a sign-in, a store or product setting, an API key, or the platform itself. Never share card numbers or passwords in a support message.
Jump to what you are seeing
Website
The Gocache website or your store does not load for you.
- Open the page in a private window and on another network.
- Check status.gocache.com.br for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your store set up.
- Try a private window to rule out an old session.
API
Calls to the Gocache API fail or return an error.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key has not been revoked and is for the right store.
- Retry with a growing delay, and check status.gocache.com.br if several calls fail together.
Still not working?
Contact your store's administrator or your Gocache account contact first. For a platform-wide problem, contact Gocache support through the help option in the admin area or on the Gocache website. Have your store name, the product or order reference, the exact error text, and the time with your time zone. Never send card numbers, passwords or customers' personal details in a support message. Live incident updates are on status.gocache.com.br.
Most store problems come from a product or checkout setting, a sign-in or an API key, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Gocache's side.
Frequently asked questions about Gocache
Is Gocache down right now?
No. Based on the latest status data on this page, Gocache (gocache.com.br) is up and running normally. The most recent incident, "Slowness affecting São Paulo PoP SAO4", was resolved (last update Oct 22, 2026).
What should I do if Gocache is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for gocache.com.br, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Gocache incident?
The most recent incident on record is "Slowness affecting São Paulo PoP SAO4", last updated on Oct 22, 2026. It has been resolved.
How many people reported problems with Gocache recently?
No user reports about Gocache were submitted in the last 48 hours.
How do I report a problem with Gocache?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Gocache status page?
The official status page for Gocache is status.gocache.com.br.
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