Resolved

Last updated: October 22, 2026 at 03:23 AM UTC

Managed Agents with OpenAI LLMs degraded performance

Affected Components

Voice Agents

Updates

Resolved

October 22, 2026 at 03:23 AM UTC

The incident affecting Managed Agents with OpenAI LLMs has been resolved.

Monitoring

October 22, 2026 at 03:19 AM UTC

The upstream issue appears mitigated and we are continuing to monitor Managed Agents using OpenAI LLMs.

Investigating

October 22, 2026 at 03:13 AM UTC

We are investigating degraded performance affecting Managed Agents using OpenAI LLMs and addressing it with the upstream provider.

Scheduled For

Oct 22, 2026, 3:13 AM UTC