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Bandwidth down?
Bandwidth is a global communications platform company that owns and operates its own nationwide voice network in the United States. It provides APIs for voice calling, messaging, phone numbers, and 911 emergency services, used by enterprises and software platforms like Microsoft Teams, Zoom and Google. Bandwidth also offers global SIP trunking, number porting, and Maestro for orchestrating voice traffic. Contact centers, unified communications providers and large businesses use Bandwidth for reliable, scalable communications infrastructure.
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Recent User Report Trends for Bandwidth
Aggregated reports in the last 48 hours.
No user reports about Bandwidth in the last 48 hours.
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What is Bandwidth's current status?
All systems are operational
A recent issue has been resolved. Details below.
Incident history: past 7 days
times in UTCYesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Bandwidth
Recent issues reported by users from around the world.
No user reports for Bandwidth in the last 30 days.
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Performance Insights
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About Bandwidth & Technical Insights
What this service does and the technologies behind it.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain bandwidth.com.
Domain name active since 1995
bandwidth.com has been a registered domain since February 1995 — 31 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2028
The owner has kept this domain secured until February 2028.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Bandwidth not working
Bandwidth runs its own voice network and offers APIs for calls, messaging, phone numbers and emergency calling, along with SIP trunking and number porting. Software platforms and businesses use these services to make and receive calls and texts. Find your symptom below. Most problems come from an API key, a network setting, a number that is not set up, or a platform incident. Emergency calling needs special care. If you cannot reach emergency services, use another phone or line straight away.
Jump to what you are seeing
Website
The Bandwidth website does not load for you.
- Open the page in a private window and on another network.
- Check status.bandwidth.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
APIs
Calls to the Bandwidth API fail or return an error.
- Check the status code. An access error usually means the credentials are wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the credentials have not been revoked and have the permission the call needs.
- Retry with a growing delay, and check status.bandwidth.com if several calls fail together.
Messaging
Texts do not send, or they do not arrive.
- Check the number is enabled for messaging, and that the sender is registered.
- Check the recipient number is in the right format, with the country code.
- Check status.bandwidth.com, and send one test message before you send a batch.
SIP Trunking
Calls do not connect through your SIP trunk, or they have one-way audio.
- Check the trunk's address, port and credentials match the set-up at both ends.
- Check your firewall allows the SIP and media traffic your provider uses.
- Check status.bandwidth.com, then make one test call in each direction.
Porting
A number port is delayed or rejected.
- Check the details on the port request match the current account exactly, including the name and address.
- Read the port's status and the rejection reason, which usually names the field that is wrong.
- Do not cancel and resubmit until you have checked the status with your administrator, since the number may be in transfer.
Enhanced 911
The emergency location for a number is missing or wrong, or an emergency call does not route correctly.
- If someone needs emergency help now, call emergency services from another phone or line immediately, and tell your administrator.
- Check the address registered for the number is correct and up to date.
- Check status.bandwidth.com, and report the number and the time to your administrator and provider.
Direct Routing
Calls from Microsoft Teams or another platform do not route through your direct routing set-up.
- Check the session border controller or routing set-up, and that its certificate has not expired.
- Check the number is assigned to the right user.
- Check status.bandwidth.com, then make a test call from the platform.
Operator Connect
Operator Connect numbers do not appear, or calling does not work through the operator.
- Check the number is assigned to the user in the platform's admin settings.
- Check a calling licence is assigned to that user.
- Check status.bandwidth.com, and contact your operator contact with the number and the time.
Still not working?
If it still does not work, contact your administrator or your telephony provider first, since they manage your numbers and routing. For a platform-wide problem, contact Bandwidth support through the help option in the dashboard or on the Bandwidth website. Have your account name, the number or trunk name, the exact error text, and the time with your time zone. Never send API credentials or personal data about callers in a support message. Live incident updates are on status.bandwidth.com.
Most telephony problems come from a number setting, a routing set-up or a firewall rule, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Bandwidth's side.
Frequently asked questions about Bandwidth
Is Bandwidth down right now?
No. Based on the latest status data on this page, Bandwidth (bandwidth.com) is up and running normally. The most recent incident, "Outbound 10DLC MMS delivery delays to T-Mobile and Verizon", was resolved (last update Nov 1, 2026).
What should I do if Bandwidth is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for bandwidth.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Bandwidth incident?
The most recent incident on record is "Outbound 10DLC MMS delivery delays to T-Mobile and Verizon", last updated on Nov 1, 2026. It has been resolved.
How many people reported problems with Bandwidth recently?
No user reports about Bandwidth were submitted in the last 48 hours.
How do I report a problem with Bandwidth?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Bandwidth status page?
The official status page for Bandwidth is status.bandwidth.com.
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