Incident History for Bandwidth

The incident causing outbound 10DLC MMS delivery delays to T-Mobile and Verizon has been resolved.

Bandwidth has identified an off-network incident causing MMS delivery delays to T-Mobile and Verizon and is working with the provider to restore delivery.

Carrier completed all repairs and Bandwidth confirms services in Culpeper, VA are fully restored; the incident is resolved.

Services in Culpeper, VA have recovered while the carrier finalizes repairs; the incident remains in monitoring until all repairs are confirmed complete.

Bandwidth is still investigating a network impairment affecting some calls in Culpeper, VA and working with its carrier for resolution.

Bandwidth is still investigating a network impairment affecting some calls in Culpeper, VA and working with its carrier for resolution.

A postmortem has been published for the Number Portability Checker incident affecting Number Porting services.

The Number Portability Checker incident affecting Number Porting has been resolved.

Bandwidth is investigating issues with the Number Portability Checker affecting both UI and API requests.

Bandwidth confirms all services are restored in Colorado Springs, CO after carrier repairs; the incident is resolved.

Bandwidth continues monitoring the Colorado Springs, CO market for further issues following recovery.

Services in Colorado Springs, CO have recovered while the carrier finalizes repairs; the incident remains under monitoring until all repairs are confirmed complete.

Bandwidth is investigating a network impairment affecting some calls in Colorado Springs, CO, and working with its carrier toward resolution.

A postmortem has been published for the resolved toll-free port activation incident affecting number porting.

A postmortem has been published for the toll-free port activation incident affecting Number Porting services.

The toll-free port activation incident affecting Number Management Services - Number Porting has been resolved.

Teams are observing expected toll-free port activations and will continue monitoring for stability.

The scheduled SMS messaging maintenance for US SMPP and REST APIs has been completed.

Scheduled maintenance is in progress for US SMS messaging via SMPP and REST APIs, with updates to follow.

Carrier repairs are complete and all services in Carbondale, IL are restored; the incident is resolved.

Services in Carbondale, IL have recovered while the carrier finalizes repairs; the incident will be resolved once all repairs are confirmed complete.

Bandwidth is investigating a network impairment affecting a portion of calls in Carbondale, IL, and is working with its carrier toward resolution.

Scheduled maintenance for US toll-free SMS and MMS inbound and outbound messaging has been completed.

Scheduled maintenance is in progress for US toll-free SMS and MMS inbound and outbound messaging services.

Carrier repairs are complete and all services in Wichita Falls, TX are restored; the incident is resolved.

Services in Wichita Falls, TX have recovered while the carrier finalizes repairs; the incident remains under monitoring.

Bandwidth is investigating a network impairment affecting some calls in the Wichita Falls, TX market and is working with its carrier toward resolution.

A postmortem has been published for the outbound MMS delays affecting AT&T, indicating the incident is resolved.

The incident causing outbound MMS delivery delays to AT&T has been resolved.

Bandwidth is investigating outbound MMS delivery delays to AT&T destinations affecting US messaging services.

Scheduled Toll-Free SMS maintenance for United States messaging services has been completed.

Scheduled maintenance for United States Toll-Free SMS is currently in progress, with inbound and outbound messaging potentially affected.

Scheduled maintenance for Direct Link Services in the New York Data Center has been completed.

Scheduled maintenance for Direct Link Services in the New York Data Center is currently in progress.

Scheduled maintenance for United States Toll-Free SMS begins in 60 minutes, potentially delaying inbound and outbound message delivery.

Scheduled DLS maintenance at the New York Data Center begins in 60 minutes, affecting direct network connection services.