Resolved

Last updated: October 29, 2026 at 10:08 AM UTC

Local market impairment in Carbondale, IL

Affected Components

ILUS Markets - 362 - Carbondale

Updates

Resolved

October 29, 2026 at 10:08 AM UTC

Carrier repairs are complete and all services in Carbondale, IL are restored; the incident is resolved.

Monitoring

October 29, 2026 at 09:34 AM UTC

Services in Carbondale, IL have recovered while the carrier finalizes repairs; the incident will be resolved once all repairs are confirmed complete.

Investigating

October 29, 2026 at 05:43 AM UTC

Bandwidth is investigating a network impairment affecting a portion of calls in Carbondale, IL, and is working with its carrier toward resolution.