Incident History for Airtable

Atlassian’s engineering team has implemented a temporary fix that has successfully addressed the API rate limiting behavior impacting Airtable–Jira syncs. Sync operations are now functioning as expected, and our teams will continue collaborating with Atlassian to monitor performance and support a long-term solution.

We’ve implemented changes to reduce the impact of Jira Cloud API rate limiting, including throttling sync API calls and optimizing sync behavior to reduce load.

Airtable is experiencing Jira Cloud API rate limiting issues impacting larger syncs, with mitigation strategies in place.

Jira cloud rate limiting impacting larger syncs through Airtable Service

Jira cloud rate limiting is impacting larger Airtable syncs, with ongoing efforts to resolve the issue.

Jira cloud rate limiting is impacting larger Airtable syncs, causing delays or partial failures.

Jira server(Datacenter) syncs are failing has been resolved.

Jira server(Datacenter) syncs are failing for all customers with Jira syncs set up.

Airtable Service has resolved the Jira server(Datacenter) sync failures.

The Airtable Service is experiencing Jira server (Datacenter) sync failures, with the issue identified and a fix being implemented.

Jira server (Datacenter) syncs are failing for all customers with Jira syncs set up.