Resolved

Last updated: July 28, 2025 at 10:05 PM UTC

Aircall Incident - Something Went Wrong Errors - 28 July 2025

Affected Components

Aircall Apps - Aircall Desktop App (Legacy)Aircall Apps - Aircall Workspace App

Updates

Resolved

July 28, 2025 at 10:05 PM UTC

All systems are operational after resolving the 'Something Went Wrong' errors.

Monitoring

July 28, 2025 at 03:22 PM UTC

Users may experience errors in Aircall Apps; refreshing the app may help.

Monitoring

July 28, 2025 at 02:19 PM UTC

The 'something went wrong' error has been mitigated, but we continue to observe impact on Users accessing/searching for Contacts.

Identified

July 28, 2025 at 01:57 PM UTC

We have identified the issue and are working on a fix.

Investigating

July 28, 2025 at 01:46 PM UTC

We are investigating 'Something went wrong' errors impacting the Aircall App.