Resolved

Last updated: July 26, 2025 at 10:57 PM UTC

ABBYY Incident - FlexiCapture Cloud AU - Slowness in document processing - 24 July 2025

Affected Components

FlexiCapture Cloud AU

Updates

Resolved

July 26, 2025 at 10:57 PM UTC

Slowness in document processing for FlexiCapture Cloud AU has been resolved. All pending tasks have been processed, and the system is back to normal.

Update

July 26, 2025 at 10:57 PM UTC

FlexiCapture Cloud AU is experiencing slowness in document processing, with a backlog expected to clear within the next hour.

Monitoring

July 26, 2025 at 10:57 PM UTC

A fix has been implemented for slowness in document processing in FlexiCapture Cloud AU and we are monitoring the results.

Identified

July 26, 2025 at 10:57 PM UTC

Slowness in document processing for FlexiCapture Cloud AU has been identified and a fix is being implemented.

Investigating

July 26, 2025 at 10:57 PM UTC

Slowness in document processing within the FlexiCapture AU instance is being investigated.