Resolved
Last updated: July 29, 2025 at 07:34 PM UTC
360Learning Incident - Video upload broken - 29 July 2025
Affected Components
Updates
Resolved
July 29, 2025 at 07:34 PM UTC
The issue affecting video processing has been resolved, and video uploads are now working properly without delays.
Monitoring
July 29, 2025 at 03:52 PM UTC
Video processing is operational but experiencing higher delays due to a backlog of conversions. Normal service is expected to resume by 7AM CEST, July 30th.
Monitoring
July 29, 2025 at 02:36 PM UTC
Video processing is operational but experiencing higher delays due to a backlog of queued conversions. Normal service is expected to resume by 8PM CEST.
Update
July 29, 2025 at 02:05 PM UTC
Video conversion processing is experiencing significant delays. A patch is being deployed to address the issue, but delays may persist.
Identified
July 29, 2025 at 02:04 PM UTC
Video upload is broken in the web application since July 29th, causing files to loop indefinitely without displaying the video.