Crisp Live Chat

An online chat service designed to facilitate real-time communication between businesses and their web users. It offers a range of features including customizable chat widgets, visitor tracking, and multi-language support. Goftino provides both live chat and chatbot functionalities, allowing businesses to offer 24/7 support. The platform includes features like file sharing, chat transcripts, and detailed analytics on chat performance. Its user-friendly interface and affordable pricing make it accessible to small and medium-sized businesses looking to implement live chat support on their websites.

Rocket.Chat is a communication hub that facilitates team collaboration and organizes conversations.

Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.

Czater is an live chat solution with extended CRM and videochat features.

A specialized helpdesk and chat solution tailored for e-commerce stores. It centralizes customer communications from various channels including email, social media, and live chat into a single interface. Gorgias offers features like order lookup, automated responses, and integration with popular e-commerce platforms such as Shopify and Magento. Its machine learning capabilities help prioritize and categorize customer inquiries, improving response times. The platform also provides detailed analytics on customer service performance, making it an ideal choice for online retailers looking to enhance their customer support efficiency and drive sales through improved service.