Crisp Live Chat

A free, feature-rich live chat and messaging application for websites and mobile apps. It offers real-time visitor monitoring, allowing businesses to track user behavior and engage proactively. Tawk.to includes customizable chat widgets, ticketing systems, and knowledge base functionality. The platform also provides multi-language support and integrations with popular CRM and helpdesk tools. Its combination of robust features and zero cost makes it an attractive option for businesses of all sizes looking to implement live chat support.

Trengo is an omnichannel communication platform that unifies all messaging channels into one single view.

A specialized helpdesk and chat solution tailored for e-commerce stores. It centralizes customer communications from various channels including email, social media, and live chat into a single interface. Gorgias offers features like order lookup, automated responses, and integration with popular e-commerce platforms such as Shopify and Magento. Its machine learning capabilities help prioritize and categorize customer inquiries, improving response times. The platform also provides detailed analytics on customer service performance, making it an ideal choice for online retailers looking to enhance their customer support efficiency and drive sales through improved service.

Chatwoot is a customer support tool for instant messaging channels.

Czater is an live chat solution with extended CRM and videochat features.